Site Lead Berlin

At Iron Mountain we know that work when done well makes a positive impact for our customers our employees and our planet. Thats why we need smart committed people to join us. Whether youre looking to start your career or make a change talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert sustainable solutions in records and information management digital transformation services data centers asset lifecycle management and fine art storage handling and logistics. We proudly partner every day with our 225000 customers around the world to preserve their invaluable artifacts extract more from their inventory and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions If so lets start the conversation.

Iron Mountain is seeking an experienced Site Lead to join our Document Management Services (DMS) team in Berlin.

In this role you will be responsible for the strategic leadership of the process group to fulfill business objectives build and manage a dedicated operational team and ensure long-term business continuity at our Berlin location.

What Youll Do (Responsibilities)

In this role you will:

• Strategic Leadership & Team Management: Provide strategic direction and lead the production and internal service teams at the Berlin location taking direct and indirect personnel management responsibility.
• Internal & External Collaboration & Escalations: Act as a key operational interface to Sales Field Service other locations the Works Council (Betriebsrat) and corporate departments (IT HR Finance Customer Service PM Sales) while serving as the primary lead for internal and external escalations.
• Quality Compliance & Global Standards: Ensure high customer satisfaction while analyzing adapting and implementing global operational standards tailored to local conditions.

What Youll Bring (Skills & Qualifications)

The ideal candidate will have:

• Experience & Education: A completed university or technical college degree (Hochschul- or Fachhochschulstudium) or a Masters certification (Meisterausbildung) paired with several years of professional experience in production or document management environments.
• Domain & Technical Expertise: Strong technical affinity combined with practical experience in internal sales service (Vertriebsinnendienst).
• Leadership & Strategic Capability: Proven expertise in personnel leadership coaching and developing and executing strategic business processes.
• Key Soft Skills & Languages: Advanced proficiency in both English and German demonstrated initiative assertiveness high cost awareness and strong communication presentation and moderation skills.

What We Offer (Benefits)

• Competitive compensation aligned with experience.
• Location: Onsite in Berlin.
• Comprehensive health wellness and professional development programs.
• Opportunities for continuous learning career advancement and driving operational impact from the ground up.

Ready to Lead

If you are ready to take strategic ownership of our DMS operations in Berlin build and inspire a dedicated team and drive operational success we want to hear from you!