Service Operation Coordinator Germany
Job Summary
- Resolve questions from key customers through various channels.
- Provide support and resolve questions for service partners.
- Deliver training on ticket systems.
- Manage the purchase and application of spare parts and packing materials.
- Actively collaborate with different teams and provide necessary support.
- Currently studying engineering or a similar technical field or pursuing higher education in a business-related discipline with technical relevance.
- Strong customer communication skills.
- Excellent data analysis capabilities including proficiency with tools such as Excel Power BI or Python.
- Ability to work independently with strong focus and attention to detail in a dynamic fast-paced environment.
- Strong cross-team communication and follow-up skills capable of coordinating among multiple stakeholders.
- Familiarity with knowledgebase systems or AI testing workflows.
- English C1 level.
- Proficiency in Microsoft Office (Excel PowerPoint Word).
We are fighting every day to make our mission happen Clean Power for All!
With 870GW of clean power presently installed worldwide we are on the road to success!
Founded in 1997 by University Professor Cao Renxian Sungrow is a leader in the research and development of solar inverters with the largest dedicated R&D team in the industry and a broad product portfolio offering PV inverter solutions and energy storage systems for utility-scale commercial & industrial and residential applications as well as internationally recognized floating PV plant solutions NEV driving solutions EV charging solutions and renewable hydrogen production systems.
Required Experience:
IC
About Company
We are a green tech company with young creative minds. We are fighting every day to make our mission happen – Clean Power for All ! With 650+GW of clean power presently installed worldwide, we are on the road to success! Welcome at Sungrow Founded in 1997 by University Professor Cao R ... View more