Senior Business Analyst, Content Analytics

At Audible we believe stories have the power to transform lives. Its why we work with some of the worlds leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.

ABOUT THIS ROLE
As a Senior Business Analyst within the Content Analytics team at Audible youll serve as an analytical leader and trusted thought partner for our senior Content leadership team as well as the primary analytics conduit for European Content teams. Youll be responsible for designing implementing and continuously improving the analytical frameworks and reporting processes that deliver critical KPIs and business insights across our organization.

Working in complex and often ambiguous problem spaces youll transform multi-source data into clear actionable recommendations that drive long-term strategy. Your deep expertise in the Content business spanning audiobooks physical books and/or other digital media will allow you to proactively anticipate leadership questions and surface insights before theyre asked. As a content data SME youll help drive data quality standards within your domain while making insights readily accessible through efficient scalable self-service solutions.

ABOUT YOU
You are an analytical leader who balances technical expertise with deep business acumen particularly within the world of content. You excel at working cross-functionally translating complex business challenges into robust analytical frameworks and long-term solutions. Youre naturally curious with a talent for looking beyond immediate data requests to identify the underlying strategic questions driving our Content business forward.

You thrive in ambiguous situations delivering independently with strong judgment while continuously raising the bar on data processes and analytical best practices. Your communication skills are exceptional you distill complex analyses into compelling influential narratives for both technical and executive audiences. You build strong trust-based relationships with stakeholders that position your insights to meaningfully influence business strategy and decision-making across the organization.

As a Senior Business Analyst you will...
- Proactively identify complex or ambiguous business problems and serve as a thought partner to senior Content leadership anticipating questions designing long-term analytics solutions and developing analyses and visualizations that address emerging business needs before theyre raised
- Design and own end-to-end reporting processes that track KPIs support business reviews and enable self-serve data access ensuring speed reliability and scalability; break down high-level metrics into constituent components and leading indicators that generate actionable insights and recommendations for MBR/QBR/HBR cycles
- Develop concise impactful narratives and visualizations including MBR/QBR documents and 6-pagers that communicate complex trends root cause analyses and strategic recommendations to executive audiences; automate the identification of key dimensions driving metric variance to enable faster more consistent analysis
- Apply deep content domain expertise spanning production distribution and audience engagement alongside awareness of micro and macro industry trends in books and digital media to ensure analytics solutions are grounded in real business context
- Serve as the analytics conduit for European Content teams facilitating analyses and surfacing insights that connect regional performance to Global team strategy
- Partner cross-functionally with data scientists Business Intelligence Engineers product managers and business leaders to align analytical solutions with strategic objectives; own the effective communication of metrics and analyses across your organization and identify when to bring in technical partners to unlock new insights
- Drive operational excellence and data governance by improving streamlining and/or eliminating excess processes; work with data owners to onboard new sources guarantee data fidelity and ensure consistency in metric definitions documentation standards and data quality
- Mentor and develop peers within your organization modeling analytical best practices in design delivery and long-term scalability; develop clear documentation that enables both technical and non-technical stakeholders to understand and replicate reporting methodologies

ABOUT AUDIBLE
Audible is the leading producer and provider of audio storytelling. We spark listeners imaginations offering immersive cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.

- Experience in tax finance or a related analytical field
- Experience in writing SQL queries and creating business intelligence reports using Tableau Power BI
- Experience defining requirements and using data and metrics to draw business insights
- Experience with Excel
- Experience with SQL
- Experience making business recommendations and influencing stakeholders
- Experience in financial/business analysis
- Experience in a data driven/analytical role
- Experience delivering complex end-to-end analytics solutions independently in ambiguous spaces with track record of generating recommendations that influenced organizational strategy
- Content-related experience ideally with audiobooks physical books and/or other digital media
- Experience building relationships and running projects across multiple functions with diverse stakeholder groups

- Experience supporting executive reporting and business reviews including ownership of MBR/QBR narratives or equivalent documents
- Demonstrated ability to drive operational excellence through process improvement automation or streamlining of data and business processes
- Understanding of data governance principles and practices including metric definition standardization and data quality management
- Experience partnering with Business Intelligence Engineers or Data Scientists to apply advanced analytics techniques and unlock new data sources
- Ability to work a flexible schedule that occasionally accommodates US time zone meeting requirements
- Experience working with or supporting European markets or cross-regional teams

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