Panel Manager (fmd) Freelancer Contractor 100 remote possible

Location: Remote (No Relocation)
Employment Type: Contractor / Freelance ; 3 to 6 months contract

PlaytestClouds Player Insights Platform helps game studios improve their games through feedback from real players. Over 60% of the top-grossing game studios have tested their games with PlaytestCloud.

Premier provider for games. We help game studios worldwide make the best games they possibly can.

Built for player insight. We build technology that enables secure high-quality remote game testing.

Independent and established. We are bootstrapped and profitable with more than 400 paying game studios and over one million playtesters.

PlaytestCloud runs one of the largest proprietary player panels in games: a large growing global community of players who take part because they care about making the games they play better.

This isnt a role where youre building a panel from scratch. Youll be advising a mature Research Operations team thats already investing in the long-term health quality and strategic development of that community.

Our goal is simple: help game studios make better decisions through real player insight. Youll play a central role in keeping that community trusted representative engaged and ready for what game developers need next.

Were hiring an experienced analytical Panel Manager (f/m/d) to shape the next stage of PlaytestClouds proprietary player panel. Your job: figure out what makes a panel strong and scalable then turn that understanding into measurable action. Youll identify the metrics that matter most find opportunities to improve panel quality and availability and build a practical framework that helps us serve studios better as we grow. This is a freelance contract (36 months) with a clear mission: build a stronger foundation for how we measure manage and grow our player panel.

Key Responsibilities:

• Panel strategy and ownership. Take ownership of the health and growth of PlaytestClouds global player panel.

• Metrics and insight. Define and track the metrics that connect panel performance player experience studio needs and business growth.

• Opportunity identification. Analyze panel data to find the highest-impact opportunities constraints and risks.

• Actionable improvements. Turn insight into practical recommendations and work with the right teams to implement and measure them.

• Cross-functional collaboration. Partner closely with Research Operations Product and GTM to make sure the panel supports great outcomes for our studios.

• Sustainable foundations. Set up a reporting rhythm performance framework and roadmap the team can keep using after the contract ends.

Must-have:

• Panel experience. Recent hands-on experience managing running growing or optimizing a large participant panel research-participant community or gaming community including participant supply retention quality segmentation and/or incentive strategy.

• Commercial and analytical mindset. You know how to find the few metrics that actually matter connect them to customer and business outcomes and use data to make good calls.

• Tool competency. Comfortable querying databases in SQL and familiar with agentic AI tools like Claude or Codex.

• Ownership. Youre a self-starter who likes taking on an ambiguous challenge building structure around it and driving it forward on your own.

• Practical problem-solving. You turn analysis into clear priorities and action not insight for its own sake.

• Strong communication. You can explain complex findings clearly to technical and non-technical people alike.

• Strong English. Comfortable communicating in written and spoken English on a remote international team.

Great to have:

• Qualitative research experience. Experience supporting or working closely with qualitative user research including participant recruitment study operations interviews usability testing or research synthesis.

• Games and player research. Interest in games player research or the gaming industry. Direct games-recruitment experience is not required.

Questions about the role or our hiring process Email our Talent team at talentat.