Operations Process Management Intern Germany
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Job Summary
- You will support the follow-up of regional service requests and coordinate the resources needed to keep work orders running smoothly and on time.
- You will assist project managers in tracking project progress following up on key actions and keeping process-related data accurate and up to date in our internal systems.
- You will support the creation tracking and maintenance of service-related processes and requests in our CRM and other internal tools - making sure nothing slips through the cracks.
- You will help optimize CRM workflows and operational processes contributing directly to better efficiency and higher data quality across the team.
- You will track and consolidate regional ticket data monitoring ticket status closure progress and overall accuracy so our engineers and clients always have a clear picture.
- You will organize and maintain business and operational documentation ensuring everything is structured accessible and consistent for the whole team.
- You are currently studying in a field related to Business Management Project Management Engineering or a comparable discipline - and you bring that structured mindset with you.
- You have a strong eye for detail and a methodical approach to working with data and documentation - accuracy matters to you and it shows.
- You have some familiarity with CRM systems or similar tools and you understand concepts like work orders and service scopes (or youre eager to learn fast).
- You communicate clearly and confidently in cross-functional environments making coordination between teams feel natural and effortless.
- You are proficient in English at C1 level; additional European languages are a plus.
- You are comfortable working with Microsoft Office especially Excel and you know how to turn a messy dataset into something meaningful.
- A front-row seat to how a global greentech leader manages its European service operations - from work order execution to CRM optimization.
- A multinational team environment with rich cross-European collaboration and exchange.
- Real responsibility from day one - your contributions will directly impact service quality and team efficiency.
- Opportunities to grow your commercial and technical knowledge with potential exposure to our headquarters and the wider Sungrow ecosystem.
- A launchpad for your career in operations project management or the renewable energy industry.
We are fighting every day to make our mission happen Clean Power for All!
With 870GW of clean power presently installed worldwide we are on the road to success!
Founded in 1997 by University Professor Cao Renxian Sungrow is a leader in the research and development of solar inverters with the largest dedicated R&D team in the industry and a broad product portfolio offering PV inverter solutions and energy storage systems for utility-scale commercial & industrial and residential applications as well as internationally recognized floating PV plant solutions NEV driving solutions EV charging solutions and renewable hydrogen production systems.
Required Experience:
Intern
About Company
We are a green tech company with young creative minds. We are fighting every day to make our mission happen – Clean Power for All ! With 650+GW of clean power presently installed worldwide, we are on the road to success! Welcome at Sungrow Founded in 1997 by University Professor Cao R ... View more
