Manager, Media Operations

About Us

SharkNinjais a global product design and technology company with a diversified portfolio of 5-star rated lifestyle solutions that positivelyimpactpeoples lives in homes around the world. Powered by two trusted global brands Shark and Ninja the company has a proventrack recordof bringing disruptive innovation to market and developing one consumer product after another has allowedSharkNinjato enter multiple product categories driving significant growth and market share gains. Headquartered in Needham Massachusetts with more than4100associates the companys products are sold at key retailers online and offline and through distributors around the world.

AI at SharkNinja

At SharkNinja were building an AI-native culture. Were not waiting for the future; were creating it. Our people are expected to experiment boldly adopt new tools and continuously raise whats possible to create meaningful impact for our consumers. If you believe the best way to do your job hasnt been invented yet youll fit right in.

TheManager Media Operationssupports the execution and optimization ofSharkNinjasDemand Acceleration Platform helping ensure paid media campaigns are launched accurately measured consistently and governed according to global standards.

This role serves as an operational partnertomedia analytics technology and agency teams by supporting campaign trafficking naming conventions data quality tagging standards reporting readiness and workflow improvements. The ideal candidate is highly organized detail-oriented analytically minded and eager to learn how world-class media operations enable faster decision-making and stronger business results.

This is a hands-on role focused on execution process management and operational excellence rather than team leadership or enterprise-wide governance.

Responsibilities

Media Operations & Campaign Execution

• Support campaign setup trafficking QA and launch processes across major media platforms.

• Apply andvalidatenaming conventions campaign taxonomies tracking requirements and media standards.

• Review campaigns for accuracy prior tolaunchandidentifyissues before theyimpactperformance.

• Partner with agency and platformteams totroubleshoot launch tracking or reporting issues.

• Maintain documentation templates creative specifications and operational resources.

Data Quality & Measurement Support

• Support implementation and maintenance of taxonomy standards across platforms.

• Monitor campaign tracking UTMs tags and pixels to ensure data quality and consistency.

• Assistin investigating data discrepancies andworkwith analytics teams to resolve issues.

• Helpmaintainaccuratecampaign metadata to support reporting attribution and financial reconciliation.

• Support measurement readiness for dashboards experiments and reporting initiatives.

Process Management & Operational Excellence

• Help manage workflows from campaign intake through launch and reporting.

• Maintain SOPs checklists and process documentation to improve consistency.

• Track operational service levels and support adherence to launch timelines.

• Identifyopportunities to improve efficiency through templates automation and streamlined processes.

• Contribute to continuous improvement initiatives and operational best practices.

Brand Safety & Compliance Support

• Support implementation of brand safety and suitability controls across platforms.

• Assistwith monitoring verification tools and tracking compliance requirements.

• Help maintain documentation related to tracking governance privacy requirements and platform updates.

• Escalate potential issues or risks whenidentified.

Cross-Functional Collaboration

• Partner with media planning investment analytics creative finance and regional media teams.

• Coordinate with agencies and vendor partners to ensure operational requirements are met.

• Participate in project meetings and provide updates on operational readiness campaign launches and process improvements.

• Serve as a reliable point of contact for day-to-day media operations support.

WhatYoullBring

Qualifications

• 24 years of experience in media operations ad operations digital marketing media activation marketing analytics ora relatedfield.

• Familiarity with digital advertising platforms such as Google Ads Meta Amazon TikTok DV360 CM360 or similar platforms.

• Knowledge of campaign trafficking tracking parameters pixels tags and measurement fundamentals.

• Strong organizational skills with exceptional attention to detail.

• Ability to manage multiple projects and deadlines in a fast-paced environment.

• Comfortable working with data andidentifyinginconsistencies or operational issues.

• Strong communicationand collaboration skillsare important.
• Fluent in German and English French is a plus

Preferred Qualifications

• Experience supporting paid media campaigns in an agency retailer brand or technology environment.

• Familiarity with Google Analytics GA4 Looker Studio Tableau Power BI or similar reporting tools.

• Exposure to tag management solutions such as GTM or Tealium.

• Interestin workflow automation AI-enabled processes or operational improvement.

• Platform certifications in Google Meta Amazon TikTok or related technologies.

Success Metrics (First 12 Months)

• Campaign Execution:95% adherence to campaign launch and QA processes; consistent on-time support for media activations.

• Data Quality:Campaign taxonomy compliance above 95%; tracking discrepancies resolved within SLAs.

• Operational Excellence:Adoption of SOPs and measurable workflow efficiency improvements.

• Cross-Functional Partnership:Positive stakeholder feedback and reliable execution of critical initiatives.

• Continuous Improvement:Implementation of 35 workflow enhancements or automation opportunities.