GFEBS Analyst in AFRICOM

Thompson Gray Inc. is seeking a highly motivated individual with a strong work ethic to support the United States Africa Command (AFRICOM). The potential candidate must be flexible to work full time in Germany. A candidate must have previously supported GFEBS help-desk operations in order to be considered for this position. A successful candidate must have excellent communication quantitative research and analytical skills in addition to the following skills and experience.

Job Duties:

Respond to and solve user inquiries regarding GFEBS functionality errors and processes

Provide step-by-step guidance for troubleshooting system-related issues Monitor system performance and report any anomalies

Provide users with on-site and virtual training on auditable GFEBS processes as needed Develop and update user guides SOPs FAQs training products etc.

Generate reports on helpdesk performance recurring issues

Train Government employees on GFEBS processes Assist in testing system updates patches and upgrades

Ensure compliance with Army regulations and policies

Generate reports on helpdesk performance recurring issues for process improvement

Employ audit tools software and financial management systems used by the Army for tracking and analysis

Minimum Qualifications:

Must be a US citizen and have a SECRET clearance.

Must have a bachelors degree in accounting Finance Information Technology or Business Management or a related field with 3 years of experience.

Must be able to clearly communicate with all levels of an organization to include senior military and civilian personnel.

Must be able to travel and work in Germany full-time.

Technical Proficiency

In-depth knowledge of all functional areas in GFEBS/GFEBS-SA

Proficiency in Microsoft Office Suite (Word Excel PowerPoint)

Experience with Service Now and ADVANA

Thompson Gray is an Equal Opportunity Employer and VEVRAA Federal Contractor. This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a) 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race color religion sex gender identity sexual orientation or national origin. Moreover these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race color religion sex gender identity sexual orientation national origin or protected veteran status. Thompson Gray Inc. welcomes minority and veteran applicants.

Required Experience:

IC