Partner Operations Manager FR, Amazon PARP

Please submit your CV in English

The Partner Operations Manager will support the country lead with all aspects of product installation and maintenance in France as we continue to expand the business. The successful candidate will build and maintain strong relationships with internal and external partners including service providers host partners technology and product management and the local business development team. The individual must be both analytical and creative seeking out ways to improve products processes and tools and executing on those ideas. Strong interpersonal skills are also important as the position will have frequent interaction with leadership at Amazon and partner companies. Amazon opened its virtual doors in 1995 and strives to be the worlds most customer-centric company where customers can find and discover anything they might want to buy online. Amazon Hub PARP is growing and we are working to create a world class delivery experience for customers through alternate delivery options - lockers and pickup points. If you are passionate about delivery operations and look around corners for ways to serve customers we want your help.

Key job responsibilities
Strategic Leadership & Operations:
Lead end-to-end installation maintenance and post-installation operations (removal decommissioning moves resizing) for Pickup and Return Points across assigned markets
Drive strategic projects including new product launches (Gen5 lockers) geographic expansion and process improvements aligned with business objectives
Supplier & Vendor Management:
Manage complex supplier relationships across installation and maintenance services negotiating contracts to achieve 90% SLA compliance
Scale supplier capacity strategically ensuring redundancy on critical services while driving cost reductions
Process Optimization & Automation
Leverage AI tools and low/no-code solutions to streamline operational processes targeting 15-30% productivity gains through automation
Financial Management:
Manage program finance including purchase orders invoice processing and P&L ownership for assigned cost centers
Work within imparted budgets while identifying savings opportunities through supplier optimization and process improvements
Stakeholder Management & Influence:
Partner with cross-functional teams (Business Sales Quality Product/Tech Finance Marketing) to support business objectives
Influence internal and external stakeholders through data-driven insights and strategic recommendations
Data Analysis & Performance Management:
Conduct deep-dive analyses to identify root causes of operational issues and improvement opportunities
Monitor and report on KPIs including 99% uptime targets DPMO FTDS cycle time and cost performance
Establish dashboards and alarming mechanisms to proactively flag performance deterioration
Operational Excellence & Change Management:
Maintain network reliability through proactive maintenance strategies and quality control mechanisms
Lead teams through operational transformations new technology implementations and process redesigns
Promote adaptability to rapid business changes and scaling requirements

- Bachelors degree in supply chain business engineering finance or related technical or quantitative field
- Speak write and read fluently in French
- Speak write and read fluently in English
- Experience in operations supply chain logistics or project management (internships count)
- Familiarity with supplier or vendor interactions
- Experience conducting data analysis (e.g. Excel SQL or BI tools) to identify trends or operational issues

- Masters degree in Engineering Business Administration Supply Chain Management or related field
- Exposure to vendor management processes including SLA monitoring and performance reporting
- Interest in or early experience with AI tools automation or low/no-code solutions to improve workflows or productivity
- Experience contributing to cross-functional projects involving product launches geographic expansion or process redesign
- Demonstrated ability to present data-driven insights to managers or stakeholders to support decision-making
- Familiarity with P&L cost tracking or budget optimization in an operational context
- Demonstrated ability to adapt to rapid changes and manage competing priorities in a fast-paced environment

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