Datacenter Operations Manager

• Lead coach and develop a high-performing team creating an environment of accountability empowerment continuous learning and professional growth.
• Attract retain and develop talent by aligning team capabilities career aspirations and business needs to build a sustainable workforce.
• Establish clear objectives priorities and performance expectations driving execution and adaptation to changing business requirements.
• Oversee the safe reliable and efficient operation of critical data center infrastructure ensuring adherence to operational safety and regulatory standards.
• Provide technical leadership across Critical Environment (CE) infrastructure including high-voltage and low-voltage electrical systems UPS and battery systems standby generators fuel systems electrical distribution cooling infrastructure BMS EPMS and fire detection and suppression systems.
• Ensure compliance with service level agreements operational processes maintenance standards and all applicable regulatory and safety requirements.
• Lead and govern maintenance activities including the execution and review of MOPs SOPs EOPs permits to work change management activities and operational risk assessments.
• Manage vendor landlord contractor and stakeholder relationships to ensure operational excellence service reliability and effective service delivery.
• Drive service quality infrastructure availability customer satisfaction and continuous improvement initiatives across data center operations.
• Lead major incident management activities coordinating response efforts recovery actions root cause investigations and corrective and preventive measures.
• Identify assess and mitigate operational electrical mechanical and facility-related risks that could impact safety service availability or business continuity.
• Support operational readiness capacity planning commissioning activities lifecycle management and long-term infrastructure strategy for critical facility assets.
• Plan and manage budgets forecasting resource allocation and operational priorities while maintaining fiscal responsibility and efficiency.
• Partner cross-functionally to deliver strategic initiatives support environmental health and safety programs strengthen risk management practices and achieve business objectives.
• Foster a culture of safety quality accountability collaboration and customer obsession throughout all operational activities.
• Remove operational barriers proactively resolve issues and implement improvements to enhance reliability performance and business continuity.
• Serve as a trusted advisor to stakeholders by communicating risks dependencies operational impacts costs and mitigation strategies to enable informed decision-making.
• Ensure teams are prepared to respond to and recover from incidents affecting mission-critical infrastructure maintaining operational resilience and service continuity.

Required Qualifications:

• Bachelors Degree or equivalent AND experience of mission-critical service management (e.g. providing IT services manufacturing warehouse retail military or managing physical operations in an IT).
• Experience in critical environment infrastructures (e.g. mechanical systems electrical systems controls systems)
• Proven experience leading directly managing and influencing a diverse organization across multiple disciplines and platforms.
• This role requires fluency in reading writing and conversational French and English as all business operations and stakeholder communications are conducted in these languages

Background Check Requirements:

Abilityto meet Microsoftcustomerand/or government security screening requirements arerequiredfor this role. These requirements include but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will berequiredto pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• Enterprise-level experience managing large scale and complex projects/programs AND experience in physical IT infrastructures (e.g. Servers SANs Networking Capacity DC Rack/Enclosures structured cabling) AND Experience managing budget $500k.
• Bachelors Degree in Computer Science Math Telecommunications Electrical/Mechanical Engineering Supply Chain Management or related field.
• Experience of managing managers leading diverse technical workforce or managing global and virtual teams.
• Applicable certifications: ASICS/Inventory Control CompTIA Microsoft Network Certifications CCNA Certifications ITIL v3 Foundation Microsoft Operations Framework (MOF) Certifications Leadership Development Certifications PMP CDCP.

Data Center Operations Management M5 - The typical base pay range for this role across France is 91700.00 - 137500.00 per year. Certain roles may be eligible for benefits and other compensation.

Find additional benefits and pay information here:
position will be open for a minimum of 5 days with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age ancestry citizenship color family or medical care leave gender identity or expression genetic information immigration status marital status medical condition national origin physical or mental disability political affiliation protected veteran or military status race ethnicity religion sex (including pregnancy) sexual orientation or any other characteristic protected by applicable local laws regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process read more about requesting accommodations.

Required Experience:

Manager