Customer Service Representative – Lisbon, Portugal

Are you fluent in French and English and ready to start an exciting international career Join a leading payment solutions provider in Lisbon Portugal and deliver top-tier B2B support to business clients using an innovative business technology platform!

• Job Title: Customer Service Representative (French & English)
• Location: Lisbon Portugal
• Work Model: On-site
• Languages Required: Fluent French (C1/C2) and English (B2/C1)

• Base Salary: 930 gross per month (paid 14 times per year)
• Food Allowance: 7.63 per working day
• Relocation Package: Comprehensive relocation support provided including access to a shared apartment with other employees for up to 12 months (utilities included; accommodation fee of 280 per month is deducted directly from your monthly payslip).

• Working Hours: 24/7 rotational shifts (including night shifts) with 2 rotative days off per week.

• Provide exceptional B2B customer support in French and English via Phone Email and/or Chat.
• Assist business clients with inquiries troubleshoot issues and provide tailored solutions to optimize their use of the platform.
• Identify account holders verify account information and maintain high standards of service.
• Comply with regulatory guidelines and procedures in a fast-paced environment.

• High School Diploma (mandatory).
• At least 6 months of customer-oriented contact center experience (mandatory).
• Tech-savvy with strong computer skills and high attention to detail.
• Excellent communication problem-solving and organizational skills.
• Flexibility to work various rotational shifts including night shifts on-site.
• Candidates must possess (or be eligible to obtain) a Portuguese NIF and NISS for employment and health insurance enrollment.

Enjoy living in Portugals vibrant capital famous for its historic charm lively culture rich culinary scene and beautiful coastal setting.

Interested in applying Submit your updated CV in English today to take the next step in your career!