YPP CX Associate (GermanTurkish)
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Job Summary
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like where youll be supported and inspired bya collaborative community of colleagues around the world and where youll be able to reimagine whats possible. Join us and help the worlds leading organizationsunlock the value of technology and build a more sustainable more inclusive world.
Are you a recent graduate passionate about delivering exceptional customer experiences Join our 6-month Young Professional Program and gain hands-on experience in a dynamic international environment.
As a Customer Experience Associate Trainee you will support customers resolve inquiries and contribute to delivering a high-quality customer experience while developing valuable professional skills.
- Customer service and support best practices.
- Effective communication and stakeholder management.
- Issue resolution and problem-solving techniques.
- Customer experience excellence and service quality.
- Collaboration in a global multicultural environment.
- Structured 6-month development program.
- Hands-on training and mentorship.
- Exposure to international customer experience operations.
- Continuous learning and professional development.
- Potential full-time opportunity upon successful completion.
- Fresh graduate with a Bachelors degree in any field.
- Graduation year between 2024 and 2026.
- Fluent in German or Turkish and English. Written and Spoken
- Strong customer focus and service-oriented mindset.
- Excellent communication skills.
- Strong problem-solving abilities.
- High adaptability and willingness to learn.
- Ability to work effectively in a collaborative environment.
This program is ideal for recent graduates who enjoy interacting with people solving challenges and delivering outstanding customer experiences in a fast-paced international environment.
Start your Customer Experience career with us and build the skills and experience needed to thrive in a global organization.
Capgemini is an AI-powered global business and technology transformation partner delivering tangible business value. We imagine the future of organizations and make it real with AI technology and people. With our strong heritage of nearly 60 years we are a responsible and diverse group of 420000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem leveraging our capabilities across strategy technology design engineering and business operations. The Group reported 2024 global revenues of 22.1 billion.
Make it real
Required Experience:
IC
About Company
A global leader in consulting, technology services and digital transformation, we offer an array of integrated services combining technology with deep sector expertise.
