UX Researcher

Joining our team at UX Labs is like becoming part of a welcoming family thats dedicated to making a positive impact on the world. We thrive on creating delightful and user-friendly digital experiences through our products and services and we do it with a strong sense of camaraderie.

Here youre not just an employee; youre a cherished member of a team thats deeply passionate about UX. Were all about crafting user-centered solutions and we embrace flexibility trust and a vibrant sense of community. Your professional growth matters to us and well provide the support and resources you need to succeed in the world of User Experience.

So joining us isnt just about a job; its about being part of an environment where we take User Experience (UX) seriously. We dont just talk the talk; we walk the walk applying UX principles effectively to solve real-world problems. Youll find a nurturing ground for your professional growth and a warm welcoming community here.

As a Mid-Level UX Researcher youll be the moderator of a harmony working hand in hand with teams inside and outside our organization on a mix of exciting projects. Your role as a Mid-Level UX Researcher is not just about leading and pitching in on research but its all about sharing golden nuggets of wisdom that set our digital experiences on the right track. Youll be joining the band collaborating with our UX Labs team and clients to groove to the rhythm of user behaviors and preferences and together well create the perfect melody to help them hit their goals.

• Assist in Leading comprehensive user research utilizing various methods such as usability testing interviews surveys and analytics to gain deep insights into user behaviors and preferences.
• Assist in Leading UX Audit process under the guidance of more experienced team members or senior researchers.
• Plan execute and manage complex research studies including participant recruitment data collection and in-depth analysis.
• Synthesize research findings into compelling data-driven narratives and present insights to stakeholders at all levels of the organization.
• Develop and maintain user personas customer journey maps and other user-centered artifacts to inform design and development decisions.
• Articulate UX design insights and make cohesive design decisions.
• Design and Present findings and insights to internal stakeholders making data-driven recommendations for improving user experiences.
• Collaborate with designers product managers and developers to translate research findings into actionable design recommendations.
• Guide junior members of the UX research team.
• Stay at the forefront of UX research trends and best practices integrating the latest methodologies and tools into the research process.

Must have:

• Proven experience as a UX Researcher with a strong work history showcasing your research work.
• Have an extended experience of: Usability Testing User Interview Expert Review Personas User Journey and Stakeholders/ Discovery Interviews.
• Extended experience with various UX research tools and software such as usability testing software survey platforms and analytics tools.
• Strong analytical and critical thinking skills.
• Excellent communication and presentation skills with the ability to influence and drive change within the organization.
• Strong project management skills and experience leading research initiatives.
• Leadership potential and the ability to mentor and guide junior team members.

Nice to have:

• Acquired or successfully passed Related UX Courses Certificates.
• Bachelors or Masters degree in a related field (e.g. Human-Computer Interaction Psychology Anthropology or a similar discipline) or an equivalent years or expertise in the field.