Sr. Manager Logistics Operations

Delivery Hero

Job Location:

Cairo - Egypt

Monthly Salary: Not Disclosed

Posted on: 27 days ago

Vacancies: 1 Vacancy

Job Summary

Whats On Your Plate

Lead Talabat Egypts overall supply ecosystem ensuring a sustainable high-quality and high-performing rider base across the country.
Develop and execute the overall supply growth and acquisition strategy aligned with business demand and market dynamics.
Lead long-term supply forecasting and planning to ensure full coverage and service level adherence.
Identify and launch new supply channels such as female riders refugees micro-financing and e-bikes to diversify and sustain fleet growth.
Manage the full lifecycle of 3PL partnerships from selection and onboarding to performance management and contract renewals.
Set clear KPIs and SLAs for 3PL partners ensuring compliance efficiency and rider quality.
Build and maintain strong strategic relationships with key 3PL partners to drive alignment and operational excellence.
Lead and manage the on-ground operations team to ensure smooth daily operations compliance and service quality.
Monitor and improve key operational KPIs including rider supply rate EPH order-on-time percentage and churn rate.
Implement standardized processes and digital tools to enhance control visibility and scalability across operations.
Coach and develop a high-performing team of managers seniors and specialists across supply 3PLs and operations.
Foster a culture of accountability collaboration and continuous improvement within the team.
Work closely with cross-functional teams such as People Finance Commercial and Product to align on strategies and deliverables.
Identify and implement process improvements and best practices to enhance efficiency and rider satisfaction.
Drive automation and technology-enabled initiatives to improve visibility and performance management.
Oversee equipment management including uniforms delivery boxes and e-bikes to ensure consistent quality and operational standards.
Ensure adherence to performance KPIs such as supply run rate rider churn and retention 3PL compliance rider NPS EPH and operational coverage.
Build long-term plans to sustain growth and strengthen Talabats market leadership position.

Remote Work :

Employment Type :

Contract

Whats On Your PlateLead Talabat Egypts overall supply ecosystem ensuring a sustainable high-quality and high-performing rider base across the country.Develop and execute the overall supply growth and acquisition strategy aligned with business demand and market dynamics.Lead long-term supply forecast...

Whats On Your Plate

Lead Talabat Egypts overall supply ecosystem ensuring a sustainable high-quality and high-performing rider base across the country.
Develop and execute the overall supply growth and acquisition strategy aligned with business demand and market dynamics.
Lead long-term supply forecasting and planning to ensure full coverage and service level adherence.
Identify and launch new supply channels such as female riders refugees micro-financing and e-bikes to diversify and sustain fleet growth.
Manage the full lifecycle of 3PL partnerships from selection and onboarding to performance management and contract renewals.
Set clear KPIs and SLAs for 3PL partners ensuring compliance efficiency and rider quality.
Build and maintain strong strategic relationships with key 3PL partners to drive alignment and operational excellence.
Lead and manage the on-ground operations team to ensure smooth daily operations compliance and service quality.
Monitor and improve key operational KPIs including rider supply rate EPH order-on-time percentage and churn rate.
Implement standardized processes and digital tools to enhance control visibility and scalability across operations.
Coach and develop a high-performing team of managers seniors and specialists across supply 3PLs and operations.
Foster a culture of accountability collaboration and continuous improvement within the team.
Work closely with cross-functional teams such as People Finance Commercial and Product to align on strategies and deliverables.
Identify and implement process improvements and best practices to enhance efficiency and rider satisfaction.
Drive automation and technology-enabled initiatives to improve visibility and performance management.
Oversee equipment management including uniforms delivery boxes and e-bikes to ensure consistent quality and operational standards.
Ensure adherence to performance KPIs such as supply run rate rider churn and retention 3PL compliance rider NPS EPH and operational coverage.
Build long-term plans to sustain growth and strengthen Talabats market leadership position.

Remote Work :

Employment Type :

Contract

Key Skills

Shipping & Receiving
Forklift
Warehouse Management
Agriculture
SyteLine
Warehouse Experience
Warehouse Distribution Experience
High-end Sales
OSHA
Warehouse Management System
Supervising Experience
Logistics

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About Company

Delivery Hero

As the worlds leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europes largest tech platforms, we enable ambitious talent to del ... View more

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