French Customer Service Representative
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Monthly Salary:
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Job Summary
Job Role
Handle customer interactions via calls chats and emails in French.
Resolve product or service-related issues efficiently and professionally.
Follow internal company procedures and performance standards.
Maintain polite clear and professional communication at all times.
Responsibilities
Ensure customer satisfaction and meet service quality KPIs.
Accurately document all customer interactions.
Build strong rapport with customers and offer suitable solutions or recommendations.
Collaborate with your team to achieve shared goals and maintain a positive work environment.
Participate in training and development programs.
French Language Level: Minimum B2/B2 or C1
English Language Level: Minimum B1
Education: Graduates only
Location: Must be able to work onsite in Maadi Cairo
Excellent communication and problem-solving skills
Ability to multitask and work under pressure
Previous customer service experience is a plus but not mandatory
Strong teamwork and adaptability to dynamic environments
Ready to start immediately
Shifts & Working Hours
Rotational shifts (24/7) flexibility required
8 working hours per day 1-hour break
Salary:EGP NET/month
Full medical and social insurance
Paid training provided
Transportation available
Career growth opportunities within IGT Solutions
Two days off per week
Recruitment Process (All Online)
Initial Assessment Conducted online (mandatory)
Second Interview Conducted online
If youre fluent in French confident in English and looking for a rewarding career apply today through QuickfirmX Egypts #1 Platform for Call Center Jobs and start your journey with IGT Solutions Maadi.
Company Industry
IT Services and IT Consulting
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
51 employees
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