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Desktop Support Engineer L1 EG
Job Location:
Salary:
Experience Required:
Posted:
10 June 2026 (30+ days ago)
Posted:
Application Deadline:
8 September 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
WERE HIRING A DESKTOP SUPPORT ENGINEER IN EGYPT!
Work Location: Southern Business DistrictCairo Festival City Road 90Fifth Settlement New Cairo City Egypt
Start Date: December 27th 2025
Excis is a global IT support leader driven by innovation and collaboration. Were looking for a proactive Desktop Support Engineer to join our team in Cairo. Join us for a rewarding career in a supportive family-like environment where youll look forward to coming to work every day.
- Client in 190 countries
- 6000 Engineers
- 200 Enterprise Clients
We foster an open friendly and supportive growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together we put our people first.
Key Responsibilities:
- Install and maintain desktop hardware/software (Windows Office 365)
- Troubleshoot issues via helpdesk ticketing systems
- Manage user accounts in Active Directory
- Support mobile devices (iOS/Android)
- Ensure security with anti-virus and encryption tools
Requirements
- Fluent in English and Arabic with valid working permit in Egypt or Egptian ctizienship preferred
- CompTIA A or MCP certification preferred
- Experience with Windows Active Directory and hardware troubleshooting
- Strong problem-solving and customer service skills
- At leats 1 to 2 years of professional IT troubleshooting work expeirence
Benefits
This is your opportunity to join a world-class IT organization and take your technical skills to the next level. Dont wait - apply today and start building your future with Excis!
Company Industry
IT Services and IT Consulting
Key Skills
- Mac Os
- Active Directory
- Desktop Support
- Computer Networking
- Mobile Devices
- Windows
- Remote Access Software
- SCCM
- Help Desk
- Operating Systems
- Remedy
- Troubleshooting
About Company
Our History Founded in Belgium in 2001 as an IT services company, Excis expanded across Europe and established it’s HQ in the UK. The delivery of 24/7 support was followed by the provision of end-to-end solutions, including IT and audiovisual design, installation and servicing. Exci ... View more
