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Counter Agent
Job Location:
Monthly Salary:
Not provided by the employer
Monthly Salary:
Experience Required:
1-3years
Experience Required:
Posted:
17 June 2026 (30+ days ago)
Posted:
Application Deadline:
15 September 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
We are hiring Counter Agents to serve as the first point of contact for our customers. The role involves handling travel bookings managing inquiries and delivering excellent service at the counter to ensure customer satisfaction.
Key Responsibilities
Manage customer bookings ticketing and payments.
Provide professional assistance to walk-in customers and repeat clients.
Handle refunds rescheduling and customer complaints.
Maintain accurate records of daily transactions.
Support sales campaigns and upselling of travel packages.
Requirements
2 3 years of customer service or counter experience.
Strong interpersonal and communication skills.
Experience in travel booking/ticketing systems is an advantage.
Ability to work efficiently in a fast-paced environment.
Bilingual (Arabic & English).
Benefits
Salary between EGP.
Growth opportunities in the aviation and travel industry.
Friday fixed day off rotational Saturdays.
Medical insurance after 6 months with Allianz (coverage up to EGP 200000).
Key Skills
- Computer Science
- Continuous Integration
- Fraud
- Intake Experience
- Law Enforcement
- Usability
- Analysis Skills
- Computer Forensics
- Driving
- Teaching
- Counterintelligence
- Sass
