Enter a job title or keyword

Airport Representative Sharm El Sheikh

Jet2.com

Job Location:

Sharm El Sheikh - Egypt

Monthly Salary: Not provided by the employer

Posted: 5 August 2026 (28 days ago)

Application Deadline: 2 November 2026

Vacancies: 1 Vacancy

Job Summary

Jet2holidays is coming to Egypt in February 2027 and were looking for passionate Airport Representatives to join our team!

As a valued member of our Jet2holidays Airport team youll play a key role in creating a memorable and welcoming process for our customers as they arrive and depart the airport. You will work as one team with our internal & external suppliers whilst taking responsibility for resolving customer queries or problems using our in-house digital systems.

What do we offer you

Were proud to provide our valued colleagues with a comprehensive range of benefits including:

Excellent Salary
Local Employment Contract via our Local Agent (start date from 04.02.27)
Fully paid training and IT equipment provided
Monthly 1-to-1 meetings with your Team Leader
Career growth across & Jet2holidays
Weekly time off
Monthly rosters shared in advance
Recommend a Friend bonus scheme

What will I do

As an Airport Representative youll report directly to the Airport Team Leader or Destination Manager and work closely with internal and external partners to deliver VIP industry leading customer service. Youll be at the heart of creating memories for our customers.

Create Memories

Greet every customer with a warm welcome with our famous Jet2holidays smile. You will make our customers journey memorable from the very start.

Take Responsibility

Be a point of contact during flight disruptions emergencies and customer escalations ensuring every situation is handled with care and working together as one team to ensure we achieve our on-time performance service and customer satisfaction requirements.

Be Present

Represent Jet2holidays in the arrivals hall and departures terminal guiding and assisting customers throughout their airport experience. Provide our customers with essential transfer & holiday information using our internal systems on a tablet device create and distribute welcome packs & deliver information verbally onboard the transfer coaches.

Work as One Team

Work closely with our transfers providers support the operation inside the terminal and outside in the coach park to ensure a VIP customer experience.

What do I need

Right to Work Documents

As we employ on local contracts you will already hold full right to work documents for Egypt.
(Egyptian National ID card or Egyptian Passport)

Travel & Accommodation

You will already be living in Egypt with your own accommodation. Youll need to be able to get to the airport at any time day or night.

Flexibility

We aim to provide your roster 4 weeks in advance. Your roster will include early starts late finishes split shifts & weekend working. As an Airport Representative please be aware that the role involves extended periods of standing and working outdoors particularly during the summer months. Flexibility is essential as you may also be required to support during flight disruptions serious emergencies and customer escalations.

Skills & Experience

Customer service experience is a plus but not essential. You must be solution orientated friendly & positive confident and comfortable to use digital systems (on a tablet device). Please note that this role is physically demanding as you will be required to support our fast-paced operation and will always be on the go.

What can I expect after I have applied

Once your application has been reviewed by our Talent Acquisition Team if successful you will progress to the final stage an in-person interview with our Jet2holidays Destination Management team.

Want to know more about the role Click the link below!
Jet2holidays Airport Representative (also known as Airport Customer Helper) - Video

To meet some of our amazing team and for a peek into life at Jet2holidays follow our Facebook Page: Jet2Careers Overseas

Ready for Take off Join the UKs Number One Tour Operator!

Required Experience:

Unclear Seniority

Apply Now

About Company

Jet2.com

If you would like to join an exciting, fast paced and dynamic business then a career with Jet2.com or Jet2holidays could be the right move for you! Jet2.com is a fast growing and successful leisure Airline which has grown significantly. This growth has been fuelled by our colleagues w ... View more

View Profile View Profile

AI AutoApply

Apply to 100+ jobs with one click