100 Remote Operations Supervisor
Alexandria - Egypt
Job Summary
This is a remote position.
Are you a driven operational leader who thrives on scaling teams and ensuring top-tier quality
Intelex LLC is actively looking for an Operations Supervisor to oversee manage and rapidly grow our remote workforce. Your ultimate mission will be to scale our capacity to a target of 100 active agents who consistently log in for 8-hour daily shifts.
What You Will Do:
- Execute Operations: Work directly alongside our Operations Manager to align daily actions with our broader strategic goals.
- Roster Management: Maintain an accurate database of active agents executing our active roster policy that systematically removes and replaces any agent who remains inactive for two weeks.
- Quality Assurance: Conduct daily test calls with agents to ensure strict adherence to our QA guidelines.
- Performance Coaching: Provide immediate constructive coaching to agents whenever complaints or QA issues arise.
- Attendance Tracking: Monitor agent schedules meticulously ensuring strict adherence to daily 8-hour shifts.
- Financial Admin: Calculate prepare and submit the monthly minutes invoice for the operation.
- Onboarding & Compliance: Verify documentation for agents completing the onboarding process communicate updates to the client and maintain an organized track record of all compliance documents.
Compensation & Earning Potential: This role features a performance-based compensation structure designed to reward you directly for the growth of your operation.
- Base Salary: $200 / month
- Performance Bonus: 1% of the operations total gross monthly invoice.
- How to Qualify: The bonus structure unlocks as soon as you maintain more than 20 active agents (logging 8-hour shifts).
Target Earning Example (100 Agents): To give you an idea of the scale the minimum monthly salary for a single agent completing full 8-hour shifts is $844.
- If you reach the target of 100 active agents the minimum gross invoice generated is $84400.
- At a 1% commission rate your minimum bonus would be $844.
- Total Expected Minimum Salary at Target: $1044 / month (plus further upside as the total gross invoice increases above the minimum).
How to Apply: If you are ready to build and lead a high-performing team we want to hear from you. Send your resume directly to
Required Skills:
Role Description We are seeking a skilled Medical Interpreter fluent in Korean and English for a 100% remote position. The role involves providing accurate and timely interpretation enabling effective communication between patients and healthcare providers. Additional responsibilities include performing simultaneous and consecutive interpreting ensuring proper use of medical terminology and facilitating clear and culturally appropriate communication in medical settings. What We Are Looking For: >> Experience: Minimum 6 months- 3 years of professional interpretation experience (this is a must Also make sure you add your Interpretation Experience to your resume to be considered ) >> Specialization: Proven expertise in Medical or Legal sectors >> Flexibility: Availability for VRI or scheduled appointments. Professionalism: High level of listening note-taking and memory retention skills. Technical Requirements and certificates: Professional HIPAA compliant Setup Wired USB headset with noise cancellation At least 10Mbps upload speed and 20 Mbps download speed