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Microsoft 365 Engineer

Black Birch Technology Group

Job Location:

Santo Domingo Este - Dominican Republic

Monthly Salary: DOP 90000 - 120000

Experience Required: 4-5years

Posted: 24 May 2026 (30+ days ago)

Application Deadline: 21 August 2026

Vacancies: 1 Vacancy

Job Summary

We are seeking a skilled and proactive Microsoft 365 Administrator to manage support and optimize our Microsoft 365 environment. This role is responsible for user and license administration Exchange Online management Teams governance SharePoint and OneDrive administration identity and access management through Entra ID and security/compliance operations across the Microsoft ecosystem.

The ideal candidate is detail oriented security focused and experienced in maintaining a stable secure and efficient M365 environment while supporting end users and business operations.

Requirements

Microsoft 365 Administration

Manage the full user and license lifecycle including onboarding offboarding provisioning deprovisioning and license assignments

Administer Microsoft 365 tenant configurations and services

Monitor platform health service performance and usage trends

Maintain documentation procedures and system configurations

Exchange Online

Manage mailboxes shared mailboxes distribution groups and mail-enabled security groups

Troubleshoot mail flow issues and email delivery problems

Configure and manage spam filtering anti-phishing and email protection policies

Support retention archiving and mailbox compliance requirements

Teams Governance

Administer Microsoft Teams policies permissions and governance standards

Manage Teams lifecycle collaboration settings and external access

Support Teams integrations meeting policies and communication settings

Ensure governance and compliance best practices are maintained

SharePoint & OneDrive Administration

Manage SharePoint Online sites permissions and storage configurations

Administer OneDrive policies sharing settings and collaboration controls

Support file migrations data organization and access management

Troubleshoot synchronization and access issues

Entra ID & Identity Management

Manage Microsoft Entra ID users groups and identity configurations

Configure and maintain Conditional Access policies

Administer Multi Factor Authentication (MFA) and Self Service Password Reset (SSPR)

Monitor identity security risks and access controls

Security & Compliance

Configure and manage retention policies and compliance settings

Monitor Microsoft Secure Score and implement improvement recommendations

Support data protection governance and compliance initiatives

Assist with security audits reporting and incident response activities

Required

Experience administering Microsoft 365 environments

Strong knowledge of Exchange Online Teams SharePoint Online and OneDrive

Experience with Microsoft Entra ID Conditional Access MFA and SSPR

Understanding of Microsoft security and compliance tools

Experience troubleshooting user access mail flow and collaboration platform issues

Strong communication documentation and problem solving skills

Preferred

Microsoft certifications such as MS 900 MS 102 SC 300 or related certifications

Experience with PowerShell scripting and automation

Knowledge of Intune Defender or Azure administration

Experience supporting hybrid environments

Technical Skills

Microsoft 365 Administration

Exchange Online

Microsoft Teams

SharePoint Online

OneDrive for Business

Microsoft Entra ID

Conditional Access

MFA & SSPR

Security & Compliance Center

Retention Policies

Microsoft Secure Score

PowerShell

Soft Skills

Strong attention to detail

Excellent organizational skills

Ability to manage multiple priorities

Strong customer service mindset

Proactive and security focused approach

Effective written and verbal communication skills

Required Skills:

Exceptional written communication skills Ability to translate technical concepts into clear concise content Strong organizational and research abilities Experience maintaining IT documentation or knowledge base systems Familiarity with ITIL IT service operations and ticketing workflows Technical Skills Required Proficiency with Microsoft 365 and documentation tools Experience with ITSM systems (ConnectWise Jira Service Management Zendesk etc.) Basic understanding of IT support processes (OS networks applications) Experience with IT Glue Confluence or HaloITSM is preferred Education & Certifications High School Diploma required Associates or Bachelors degree in IT Communications or related field preferred Certifications in technical writing or ITIL are a plus Benefits Competitive Salary Packages Paid Sick Days Continuous Training and Growth Performance-Based Incentives Private Health Insurance Christmas Bonus Supportive culture that values employee well-being

Required Education:

High School Diploma required Associates or Bachelors degree in IT Communications or related field preferred Certifications in technical writing or ITIL are a plus

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