Client Programme Manager
Copenhagen - Denmark
Job Summary
The job is available in Aarhus or Copenhagen
Join Maersk and Help Deliver Critical Logistics Solutions Around the World!
We are looking for an experiencedProgramManagerwithin Aid Relief & Governmentto join our specializedProject Logisticsteam inAarhusor Copenhagen Denmark.As a Program Manager you are a critical element of theteam. The goal is a successful customer experience and business growth.
Why Join Maersk Project Logistics
This is a unique opportunity to work at the intersection of logisticsprogrammanagement andAid Relief and Governmentoperationsbuilding a winning setup by driving performance and maintain customer relations.
As part of this team you will collaborate with industry experts work on strategically important projects andmanage performanceforaid relief &government customers worldwide.
The Opportunity
As Program Manager you will be responsible for driving performanceKPIs data quality implementation and customer relations.
You will be working closely with the operational team and the sales organisation handling the customer satisfaction driving business review andKPIs.
What Youll Be Doing
Driving data quality through reporting and power BI tools
Supportingthe client manager with input to the joint strategic roadmap
Identify efficiency and optimization initiatives to increase profitability /reduce cost to serve
Leading quarterly business review with the customer on performance
Managedigital transformation / new system implementation-Support new/additional business is implemented (incl EDI etc.)
Ensure foundation in place to deliver (eg.SOPs / Origin Workshops etc.)
Stakeholder management internally and externally
Drive performance and customer satisfaction
Collaborate with cross-functional teams across the global Maersk network.
You will be accountable for:
Customer relationship and satisfaction
Value to the customer (realization of existing contracts and new initiatives)
Value to Maersk (efficiency automation andstandardization)
Ensure execution and reporting as per compliance requirements
What Were Looking For
You are a data and performance driven professional who thrives in complex environment and have strong stakeholder management capabilities.
Ideally you bring:
Strong knowledgeonKPI and data driven performancewithin logistics.
Experience withinGovernment/Defenseor Aid/Relief business
Excellent relationship-building skills with customers and internal stakeholders.
Commercial awareness and an interest of developing customer-focused solutions.
A solid understanding of project logistics and supply chain solutions.
Continuous Improvement techniques and metric driven
Ability to focus to define a vision objectives and priorities
Excellent communication skills in English.
What we offer:
At Maersk you will join a global organization where innovation collaboration and personal growthare encouraged every day.
Youll benefit from:
The opportunity tobe a part of building up awinningset-up for a new customer within Government Aid & Relief.
Exposure to international logistics operations and stakeholders
Career growth within one of the worlds leading logistics companies.
A collaborative and supportive environment
Continuous learning and professional development opportunities.
A diverse and inclusive workplace where every perspective is valued.
Ready to Make an Impact
If youre passionate about project logistics thrive indriving performancethrough databeing a par of building a winning setup and want to contribute to critical Aid Relief & Government supply chain operations wed love to hear from you.
Join Maersk and help shape the future of global project logistics.
Maersk is committed to a diverse and inclusive workplace and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race colour gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition pregnancy or parental leave veteran status gender identity genetic information or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website apply for a position or to perform a job please contact us by emailing .
Required Experience:
Manager
About Company
Maersk Line is a Danish international container shipping company and the largest operating subsidiary of the Maersk Group, a Danish business conglomerate. It is the world's largest container shipping company by both fleet size and cargo capacity, serving 374 offices in 116 countries