Client Lifecycle Services Officer (fmd)
Job Location:
Prague - Czech Republic
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Client Lifecycle Services Officer (f/m/d)
Full-time unlimited
Ready to make a real impact in the financial industry At Deutsche Börse Group well empower you to grow your career in a supportive and inclusive environment. With our unique business model driven by 15000 colleagues around the globe we actively shape the future of financial markets. Join our One Global Team!
Your area of work
The Client Lifecycle Services team in Prague is responsible for a wide range of activities related to client onboarding and lifecycle management. The team ensures the smooth setup and maintenance of customer accounts and connectivity across various systems and handles related documentation and data management tasks.
- Client Onboarding: Validating documents and coordinating the onboarding process for new Clients of Clearstream entities
- Change of Clients circumstances: Supporting mergers novations name changes etc.
- Account Maintenance: Handling account openings closures and changes in Client information as well as maintaining accurate Client data in systems such as SAP
- Connectivity setup: Allowing clients to instruct and receive reporting on their accounts
- Signature Verification: Providing signature verification services for Clearstream entities
- Project Support: Supporting projects and system releases that impact the unit
Your responsibilities
In your new role you will participate in a wide range of processes from Client onboarding and lifecycle management
- You will be responsible for Client documentation handling and account maintenance in the different systems
- You will be part of the Clients Lifecycle within Clearstream
- You will join a dynamic international environment and frequently collaborate with internal stakeholders including Sales Compliance and other teams within Deutsche Börse Group to ensure seamless Client lifecycle management
What will your working days look like
- Monitor verify and execute incoming internal & external requests
- Verify accuracy and completeness of the requests follow up and ensure proper execution
- Collection and storage of customer documentation
- Regular collaboration with colleagues from Headquarters located in Frankfurt and Luxembourg aka Governance Hub
- Support Governance Hub in system testing execution and internal & external audits
- Provide regular status on achievements to Governance Hub
- Research activities
Your profile
- Strong organizational and solution-oriented skills attention to detail
- Ability to work independently as well as in a team in a diverse international environment
- Adaptability to thrive in a fast-paced changing environment multi-tasking ability
- A keen interest in enhancing your skillset and your understanding of the capital markets
- Experience with SAP systems account maintenance and archiving tools is an advantage
- German level B2 is a plus
You can look forward to our benefit package:
- Hybrid Work and Flexible working hours
- Work from abroad - 12 days of remote work from EU countries per year
- Pension fund contribution - 3% of your gross salary (5% after 5 years with us)
- Health & Wellbeing - fully covered Multisport card life & accident insurance 100% salary contribution during sick leave (up to 56 days)
- 25 vacation days
- Mobility - fully covered public transport in Prague & free parking
- Flexible Benefit Account (Pluxee) - 1200 per month
- Group Share Plan - discount on company shares
- Free Access to E-Learning Platforms Internal Development Programs Mentoring & Learning Budget
Deutsche Börse Group embraces an international climate whereby diversity is universal. This is evident across the board be it through our diverse workforce routine responsibilities or other areas of activities and scope of application. We are looking for employees who enjoy working in a dynamic and flexible environment and are willing to put forward innovative ideas for the company. An open mindset a proactive approach and self-motivation are prerequisites.
We offer our employees an attractive remuneration package. Benefits include a high level of trust and autonomy in modern centrally located workplaces where corporate culture and values are exercised regularly.
We value diversity and therefore welcome all applications - regardless of gender nationality ethnic and social origin religion/belief disability age sexual orientation and identity.
Have we piqued your interest Then we encourage you to apply now!
Do you have questions about the application process or this position
Please contact us at or by phone look forward to getting to know you!
Deutsche Börse Group Human Resources
Experience:
Unclear Seniority
About Company
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