Customer Success Officer
Job Summary
A Customer Success Officer role with a Forex company focused on customer support account administration KYC and trading platform assistance within an international financial services environment. Model: Hybrid (3 days office / 2 days home) Working Schedule: MondayFriday rotational shifts (09:0018:00 10:0019:00 or 12:0021:00) In short: Customer support Forex platforms account management within financial services
Language required: German English
Highlights:
- Bonus / commission on top of base salary
- Hybrid position
- Private health insurance
Requirements:
- Fluent German and English !
- Customer Support or Customer Success experience
- Strong communication and customer service skills
- Ability to work MondayFriday rotational shifts
- Good computer skills
- Hybrid working availability