Customer Service Representative – Danish

A leading global customer-experience (BPO) company is growing its team in Larnaca Cyprus and is hiring for the role of Customer Service Representative. You will support customers of a national digital-mailbox service with account technical and general questions no sales targets. As a Danish-speaking specialist you will be the friendly professional voice of the company for its customers handling contacts by phone email and live chat.

• Handle incoming customer contacts in Danish by phone email and live chat
• Understand each customer's need and give accurate complete answers using the right tools
• Build trust through clear friendly and professional communication
• Document every interaction accurately in the company's systems
• Contribute to your team's quality productivity and customer-satisfaction targets

• Native or near-native Danish (C2) and fluent English (B2) spoken and written
• High-school diploma
• Strong customer-service and communication skills
• Technical aptitude and troubleshooting ability
• EU citizen or eligible to live and work in Cyprus
• Available for rotating shifts

• Salary: 1350 gross per month. It rises to 1400 after 6 months.
• Uncapped performance bonus based on cases handled (0.15 per case; average 250300 per month)

• Option 1: receive 1500 if you arrange your own flight and accommodation
• Option 2: flight reimbursement up to 300 plus company accommodation for up to two months (first month free second month 100)

• Location: Larnaca Cyprus on-site
• Working hours: MondaySunday 09:0021:00 (rotating shifts)
• Start: 5 Oct apply now and we will place you in the next available group

Apply with your CV through this listing. A recruiter from BC Recruitment will contact you to talk through the role answer your questions and guide you through the next steps. Our service is free for candidates the hiring company covers the cost.