Analyst Operations

IT Asset Application and Server Administrator

• Administer maintain and support enterprise Software Asset Management (SAM) platforms including Flexera and ServiceNow SAM Pro.
• Configure maintain and troubleshoot integrations between Flexera ServiceNow SAM Pro SCCM/MECM JAMF Active Directory cloud platforms and other inventory data sources.
• Manage software asset lifecycle processes including software discovery normalization reconciliation license compliance entitlement management and optimization activities using Flexera and ServiceNow SAM Pro.
• Develop and maintain software compliance dashboards operational reports and executive-level asset management reporting utilizing Flexera ServiceNow SQL Server Power BI and related tools.
• Support software license harvesting reclamation and optimization initiatives including identification and recovery of licenses assigned to terminated or inactive users.
• Serve as the primary administrator and technical support resource for Flexera and ServiceNow SAM Pro platforms coordinating issue resolution with vendor support teams.

Qualifications :

• 36 years of experience in systems administration software asset management or infrastructure support roles.
• Minimum 2 years of hands-on administration experience with Flexera and ServiceNow SAM Pro.
• Demonstrated experience with software license compliance software entitlement management software reconciliation and software asset optimization processes.
• Experience integrating Flexera and/or ServiceNow SAM Pro with SCCM/MECM Active Directory JAMF cloud platforms and vendor software portals.
• Strong understanding of software licensing models compliance reporting software audits and software asset governance practices.
• In-depth knowledge of TCP/IP networking SCCM/MECM Active Directory VMware vCenter and scripting technologies. Education Bachelors degree in Information Technology Computer Science or related discipline or equivalent experience.
• Strong written and verbal communication skills.
• Flexera and/or ServiceNow SAM Pro certifications are preferred.
• Flexera Administration.
• ServiceNow SAM Pro.
• Software License Compliance and Optimization.
• Software Reconciliation and Entitlement Management.
• Microsoft SCCM / MECM Administration.
• SQL Server Database Administration and Reporting.
• Power BI Reporting and Dashboard Development.
• PowerShell SQL VBS and HTML Scripting.
• Windows Server Administration.
• Linux Administration.
• VMware Hyper-V and Cloud Infrastructure Platforms.
• TCP/IP Firewalls DNS DHCP and Active Directory.

Remote Work :

No

Employment Type :

Contract