HR Operations 2

This role ensures on-time accurate and compliant employee and HR-related data and efficiently addresses requests from internal and external stakeholders using this data while driving process efficiency automation and employee experience across HR services.

• Maintains employment records (statutory employee personal and job history performance compensation skills retirement and insurance documentation leave accrual records and details of illness absences transfers and salary progression etc.) and ensures data accuracy of all data in core HR System including responsibility for data integrity and data privacy compliance.
• Leads the operational implementation of all Employee Lifecycle events including onboarding internal mobility and offboarding with a strong focus on improving employee experience.
• Ensures records and processes comply with company and country legal regulations and proactively monitors upcoming legislative changes impacting HR processes.
• Addresses payroll and employment-related issues (hiring and termination processes and labor law issues contract renewals and dismissals trainee programs expatriates control/process of retirement etc.) and partners with payroll to ensure seamless monthly payroll processing.
• Identifies opportunities to drive continuous improvement in processes and procedures.
• Works closely with benefits providers/vendors Insurance companies and TPA (Third party Administrator) for smooth settlement of insurance claims (term / medical) and monitors service-level agreements (SLAs) for vendor performance.
• Provides reporting and analysis to management (employee headcount demographics skills inventory absenteeism performance overtime attrition employee turnover) and develops dashboards and trend analyses to support strategic workforce planning.
• Provides reporting required by external agencies (e.g. government agencies insurance companies unions etc.) Compensation & Rewards program administration (e.g. compensation administration employee benefits administration etc.) ensuring compliance and accuracy of submissions.
• Identifies and manages HR vendors aligned to the applicable procurement policy requirements including contract renewals cost optimization and vendor risk assessments.
• Participates in internal/external HR audits and takes ownership of remediation plans where required.
• Maintains the Employee Handbook policies and processes on the intranet and locally ensuring consistent updates and alignment with global policies.
• Provides on-time inputs to the finance team and vendors for various payouts including variable pay reimbursements and special incentive programs.
• Collaborates with the Compensation & benefits team HRBPs and finance team as well as Talent Acquisition Learning & Development and IT teams to ensure seamless employee service delivery.
• Manages/maintains the HR database
• Oversees the off-boarding process
• Collates statutory compliance-related data
• Ensures the data sanctity
• Can manage HR audits
• May guide junior HR staff