Warehouse Manager

Job Summary:

Oversees distribution center activities for some or all of the following processes: packing shipping receiving order fulfillment stock handling storing distribution and inventory support. Provides high quality cost effective and efficient service to meet current and future demands. Optimizes facilities utilization process execution and compliance with internal policies and procedures and external regulations. Provides oversight and direction for assigned employees financial and operational activities.

Principal Responsibilities:

• Manages order fulfillment from stored inventory meeting customer requirements and inspection/testing processes; order shipments within time commitments in the most cost effective manner; communication with customers regarding any fulfillment issues or problems.
• Manages inventory through periodic and special inventory counts reconciles discrepancies and ensures accuracy including returns of defective materials.
• Ensures documentation is complete accurate and processed appropriately.
• Plans develops and/or implements quality assurance procedures. Evaluates quality deviations to determine cause effect and corrective measures. Surveys customers periodically regarding accuracy quality efficiency adherence to specifications and overall customer experience.
• Ensures work area is well maintained and in compliance with all safety regulations and department policies including ESD requirements.
• Ensures equipment is safe in good repair functioning appropriately and calibrated to be in full compliance with required military ISO and other quality standards. Participates in the evaluation recommendation and implementation of new equipment or equipment enhancements.
• Creates reviews updates presents manages and/or contributes to statistical narrative financial regularly scheduled and ad hoc written and oral reports and presentations.
• Assesses productivity measures identifies trends and monitors department activity.
• Identifies investigates and participates in opportunities to improve processes and procedures to include various key performance metrics.
• Other duties as assigned.

Job Level Specifications:

• Manages experienced professional employees and/or supervisors; and/or manages large complex technical and/or business support teams. Accountable for the performance and results of a team and/or department.
• Interprets and administers policies processes and procedures that affect direct reports and the workflow of the team/department. Adapts departmental plans and priorities to address resource and operational challenges. Contributes to budget development and performance standards of department and direct reports.
• Assignments are defined in the form of objectives. Decisions are guided by policies procedures business plans and independent judgment.
• Collaborates with team(s) customers/ clients functional peer group managers and occasionally senior management. Participates and presents at meetings with internal and external representatives.
• Decisions may have impact on work processes and outcomes. Erroneous decisions or recommendations may result in serious delays and considerable expenditures of additional time people and/or financial resources.

Work Experience:

• Typically 6 years including 2 years of supervisory experience

Education and Certification(s):

• Bachelors degree or equivalent experience from which comparable knowledge and job skills can be obtained.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills.