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Systems Product Engineer
Job Location:
Monthly Salary:
Posted:
8 August 2026 (30+ days ago)
Posted:
Application Deadline:
5 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
At Cadence we hire and develop leaders and innovators who want to make an impact on the world of technology.
The Systems Support Engineer should have the ability to excel in a high-energy small focused team environment drive solutions from rough requirements and have a commitment to high product quality. This position requires a quick learner and demonstrated ability to work in a cross functional environment. A strong sense of shared responsibility and shared reward is required as is the ability to make work fun and this key role you will be instrumental in ensuring that the Cadence Field Support process flows meet the companys demanding mission critical reliability and quality expectations.
Responsibilities will include but not be limited to the following:
- Outward facing support:
- Provide first line support for the FSE team in solving issues not easily resolved at the FSE level.
- Support Field Service Team members by providing remote customer support through remote tools (Zoom Teams)
- Analyze system logs to remotely help FSE troubleshoot customer system issues.
- Provide scripts and other tools to aid the FSEs in the field.
- Be the conduit for releasing new procedures to the field.
- Provide real time support for FSEs aligned to the appropriate supported locations time zone.
- Inward facing support:
- Summarize and condense customer and field issues into engineering problem sets for the PEs/R&D to solve.
- Review field issues and prioritize issues so that PE and R&D are focused on finding solutions for the most important customer issues.
- Help with evaluating PE and R&D solutions to field problems and create procedures for field implementation.
Minimum Requirements
- 3 years working in the areas of Product Implementation and Systems Product Engineering.
- BS in Electrical Engineering.
- SSE for Asia will be located in Asia.
- Previous experience with optical circuits is desirable
- Previous experience with debugging of network hardware and configuration issues
- Previous experience with high density Optical and Network test processes.
- Previous experience with Hot Swap products using electrical power optical and liquid cooling backplanes.
- Good verbal and written communications skills.
- Understanding of manufacturing processes test flows and new product introduction is desirable.
- Computer skills to include: MS Word Excel PowerPoint & understanding of Linux
Highly Desirable Knowledge/Experience:
- Previous product engineering experience on systems/boards with ASICs DDR3/4 (memory) USB I2C SERDES ENET (Ethernet) Optics PCIE board management controllers.
- Understanding of basics of HVAC and customer lab environment requirements.
- Experience using Microsoft PowerBI and Servicemax
- Linux environment: admin level tools and software development tools scripts.
- Ability to analyze diverse data sets and identify trends
Were doing work that matters. Help us solve what others cant.
Required Experience:
IC
About Company
Do you want to shape the future of technology? Cadence is leading the charge to solve some of technology’s toughest challenges. We work with the world’s most innovative companies, across a growing range of industries. Major trends that you hear about everyday – like artificial intell ... View more
