Sr Risk Manager, RISC (Program)

The Regulatory Intelligence Safety and Compliance (RISC) teams charter is to protect Amazon customers from products that are illegal illegally marketed unsafe or otherwise prohibited by Amazon policies.

In this role you will be working directly with Testing Inspection and Certification providers (TICs) to scale product compliance across multiple categories and policies. This will include visiting TICs developing test plans for product testing and engaging in business development to expand the TIC network. This role will also be engaged in improving selling partner experience by coordinating with business teams and addressing selling partner pain points.

The candidate must be comfortable balancing strategic thinking with tactical detailed execution while working independently sorting through ambiguously defined problems identifying and facing big challenges and adjusting to sudden and frequent change. Think of this role as a non-technical solution architect where you will be given the autonomy to develop a strategy and build effective mechanisms to scale policy compliance.

Key job responsibilities
Serve as the primary liaison with TICs
Develop and optimize test plans across multiple product categories
Identify and onboard new TIC partners to expand network capabilities
Drive strategic growth initiatives with existing TIC partners
Create and maintain documentation for TIC processes and procedures
Maintain regular communication channels with TIC partners for day-to-day operations
Coordinate with internal business teams to streamline selling partner experience
Identify and resolve operational bottlenecks and selling partner challenges
Develop and track key performance metrics
Prepare and present progress reports to leadership

About the team
Here at Selling Partner Services we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups reaching 10000 employees in chapters globally. We have innovative benefit offerings and we host annual and ongoing learning experiences including our DEI Ambassador Program. Amazons culture of inclusion is reinforced within our 16 Leadership Principles which remind team members to seek diverse perspectives learn and be curious and earn trust.

- 6 years of compliance audit or risk management experience
- Knowledge of Microsoft Office products and applications at an advanced level
- Bachelors degree or equivalent
- Experience working with TICs on product testing

- Project Management Professional (PMP) or equivalent certification
- Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent
- Masters degree or equivalent

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.