Non-Tire Service Specialist

Maintain and manage Non-Tire ordering Platform. Provide pre-sales service order tracking and after-sales service for platform customers to ensure customer satisfaction and make the platform run smoothly.

Job Description

Merchandise Platform Management

Maintain and update Merchandise information on the platform besides pictures price training and promotion

Update ordering information on platform

Provide practical suggestions for business system updates

Order Management

Provide presales service to platform customers e.g. parts number check as customer requirement

Manage & handle orders to ensure timely delivery

Tracking order logistics and quality quantity issue

Work together with consultant team to provide good service to customers

Communicate with Merchandise vendor for aftersales service

Reporting

Generate Merchandise sales report according to business requirements

Communication

Communicate with customer for order/policy/daily issues

Cross-function communication with Accounting and Finance with high efficiency

Others

Inventory Management

Other tasks assigned by supervisor

Qualifications :

Requirements

Bachelor degree or above

3 years experience in Automotive aftermarket industry will be preferred.

Excellent communication skills

其他信息 :

您愿意与我们共同驾驭未来吗即刻填写在线申请吧

Remote Work :

No

Employment Type :

Full-time