Inside Sales Representative II

Inside Sales Representative II
Location: Remote Minimal Travel (10%)

PacBio is seeking a high-energy opportunity-focused Inside Sales Representative (ISR) to accelerate growth across the life-science and genomics markets. You will be on the front-line uncovering qualifying and nurturing opportunities that expand PacBios reach. You will also grow recurring revenue through service contract renewals and instrument consumables utilization. Your success will be measured by the strength of the pipeline you build and the incremental revenue you drive from both new prospects and our installed base.

Key Responsibilities

• Champion a team-first mindset: Serve as the bridge between marketing campaigns inbound demand and field execution ensuring high alignment and clear communication across teams.
• Drive prospecting strategy: Execute targeted outbound and inbound campaigns to generate high-quality leads and early-stage opportunities.
• Own top-of-funnel growth: Research map and expand a robust pipeline of accounts contacts and qualified opportunities.
• Qualify opportunities: Assess customer needs timelines budgets and decision processes according to PacBios sales methodology.
• Service contract renewals: Proactively engage existing customers ahead of contract expiration to secure on-time renewals and upsell multi-year agreements.
• Instrument consumables utilization: Partner with the local sales/service teams and PacBio services providers to win projects and drive consumables pull-through on active instruments.
• Collaborate with field sales: Work closely with Territory Account Managers Genomics Sales Specialists and Regional Sales Directors to ensure seamless hand-off of qualified opportunities and coordinated follow-up.
• Leverage the tech stack: Utilize CRM prospecting and marketing-automation tools to track activity monitor pipeline health and optimize outreach cadence.
• Deliver customer insights: Feed real-time intelligence on market trends competitive positioning and customer pain points back to Marketing and Field Sales.

Requirements

• Bachelors degree in Biology Genetics or a related life-science field.
• Solid grasp of genetics and molecular-biology applications.
• 2 years in sales development inside sales or pipeline-focused roles within life sciences genomics or related discipline.
• Demonstrated ability to meet or exceed pipeline-creation targets and renewal quotas.
• Exceptional organization prioritization and time-management skills.
• Relentless focus on building long-term customer relationships and revenue opportunities.
• Enthusiasm for cross-functional teamwork with Marketing Sales and Customer Success.
• Excellent interpersonal written and verbal communication skills.

Preferred Qualifications

• 1 years of hands-on genomics or laboratory research experience.
• 2 years in opportunity development or sales within life sciences genomics or related discipline.
• Masters degree (M.S.) in Biology Genetics or a related discipline.
• Familiarity with next-generation sequencing (NGS) and/or genotyping technologies.
• Ability to communicate complex technical concepts clearly and persuasively.
• Comfort with prospecting tools CRM systems and multichannel outbound strategies.

This role is not eligible for visa sponsorship.

You may be required from time to time to visit and work at PacBio locations and for such times as the Company considers necessary for the proper performance of your duties.

All listed tasks and responsibilities are deemed as essential functions to this position; however business conditions may require reasonable accommodations for additional tasks and responsibilities.

All qualified applicants will receive consideration for employment without regard to race sex color religion national origin protected veteran status or on the basis of disability gender identity and sexual orientation.

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All qualified applicants will receive consideration for employment without regard to race sex color religion national origin protected veteran status or on the basis of disability gender identity and sexual orientation.

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