Customer Engineer-CMPMDPVSE
Job Summary
Who We Are
Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the worlds technology.
What We Offer
Location:
ChengduCHNYoull benefit from a supportive work culture that encourages you to learn develop and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possiblewhile learning every day in a supportive leading global company. Visit our Careers website to learn more.
At Applied Materials we care about the health and wellbeing of our employees. Were committed to providing programs and support that encourage personal and professional growth and care for you at work at home or wherever you may go. Learn more about our benefits.
As a Field Service Engineer Customer Engineer at Applied Materials you serve as the direct liaison with customers collaborating closely to install maintain and upgrade equipment. Youll use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues. Your responsibilities include performing preventative and corrective maintenance on various systems such as electrical vacuum mechanical plasma hydraulic and gas systems. Additionally youll coordinate and communicate directly with customers to ensure smooth operations and exceptional service.Role Responsibilities:
Install maintain and upgrade customer equipment
Apply basic diagnostic techniques to assess equipment and address technical issues with assistance from Senior Field Service Engineers Customer Engineers
Collaborate with Senior Field Service Engineers Customer Engineers and/or the customer to understand roadmaps process flows inflection points requirements and business challenges
Train and mentor junior Field Service Engineers Customer Engineers
Perform preventative and corrective maintenance on electrical vacuum mechanical plasma hydraulic and gas systems
Coordinate and communicate directly with customers
Fulfill additional duties as assigned
Minimum Qualifications:
Completion of an Associate degree military technical training field service experience or trade certification
4-7 years of work experience in semiconductor industry or other equipment support industry
Advanced mechanical aptitude with pneumatics hydraulics electronics vacuum and/or thermodynamics
Strong knowledge of hand tools and their appropriate usage including digital multimeters
Effective written and verbal communication skills
Basic knowledge of Microsoft Excel Word and PowerPoint
Possession of a valid drivers license and the ability to obtain a passport if travel is required.
Able to meet all on-site requirements including safety environmental guidelines and COVID-19 protocols
Physical Requirements:
This position often requires extensive walking standing for extended periods of time working in tight spaces bending squatting twisting kneeling reaching climbing stairs and ladders working at height lifting up to 35 lbs. the ability to distinguish between colors and working with electricity the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise and the use of hand and power tools. Additionally because this position generally involves working in a clean room it requires the use of appropriate Personal Protective Equipment such as coveralls hoods booties safety glasses gloves respirators chemical aprons and face shields.
Additional Information
Time Type:
Full timeEmployee Type:
Assignee / RegularTravel:
Relocation Eligible:
NoApplied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race color national origin citizenship ancestry religion creed sex sexual orientation gender identity age disability veteran or military status or any other basis prohibited by law.
Required Experience:
IC
About Company
Applied Materials, Inc. is the global leader in materials engineering solutions for the semiconductor, flat panel display and solar photovoltaic (PV) industries.