CDU Quality Sup. Engineer

Job Description

Position: CDU Comprehensive Quality Process Control Engineer

Position Summary

The CDU Comprehensive Quality Process Control Engineer is a key leader responsible for driving end-to-end quality excellence across CDU-related operations. This role owns the strategy governance and continuous improvement of process quality control systems ensuring robust scalable and data-driven quality performance. The position plays a critical role in risk prevention advanced problem solving and cross-functional alignment to achieve zero-defect goals and superior customer satisfaction.

Key Responsibilities

1. Quality Strategy & Process Ownership

• Define and lead the overall CDU process quality control strategy aligned with business and customer objectives.
• Own end-to-end process quality governance ensuring consistent standards across all CDU operations.
• Establish scalable control frameworks to support both current production and future growth.

2. Advanced Process Control & Capability Management

• Drive advanced process control methodologies (SPC Cp/Cpk optimization digital control systems) to ensure world-class process capability.
• Lead critical-to-quality (CTQ) identification and risk mitigation through FMEA and control plan optimization.
• Champion proactive defect prevention over reactive inspection.

3. Complex Problem Solving & Continuous Improvement

• Lead resolution of high-impact complex quality issues with significant business or customer impact.
• Serve as the technical authority for root cause analysis and systemic corrective actions (8D PST DMAIC).
• Ensure horizontal deployment of lessons learned across lines products and sites.

• Identify and drive strategic improvement initiatives to reduce variation cost of poor quality (COPQ) and customer complaints.
• Integrate digital analytics to enable predictive quality and real-time decision-making.

4. Quality System & Cross-functional Leadership

• Ensure CDU processes fully comply with global quality standards and customer-specific requirements.
• Lead audits and act as the primary interface for customers on quality-related topics.
• Drive system-level improvements beyond compliance toward best-in-class performance.

• Act as a key quality partner to Operations Engineering NPI and Supply Chain leadership teams.
• Influence decision-making in process design equipment selection and production ramp-up.

5. New Product Introduction (NPI) & Change Management

• Lead CDU quality readiness during NPI and engineering changes including:
• Process validation (IQ/OQ/PQ)
• APQP / PPAP deliverables
• Ensure smooth ramp-up of CDU products with stable yield and low defect escape.
• Drive early design-for-quality (DFQ) and design-for-test (DFT) inputs.

• Lead quality readiness for NPI and major process changes ensuring robust validation (APQP PPAP).
• Mitigate quality risks during product launches and scale-up phases.
• Ensure seamless transition from development to mass production.

6. Supplier & Component Quality Management

• Define quality requirements for critical electronic components (ICs sensors connectors PCBs).
• Lead supplier quality issue escalation related to CDU failures.
• Ensure incoming quality aligns with functional and reliability expectations.

Qualifications & Requirements

Education

• Bachelors or above in Electrical Engineering Electronic Engineering Mechatronics or related fields.

Experience

• 5-8 years in quality/process engineering with strong exposure to CDU industry
• Proven experience handling complex system-level quality issues.

Technical Expertise

• Functional testing (FCT/EOL) and diagnostics
• Software flashing and parameter control processes
• FMEA (DFMEA/PFMEA)
• Control Plans & SPC
• APQP / PPAP

Leadership & Soft Skills

• Strong cross-functional leadership and influencing capability
• Ability to translate complex technical issues into business impact
• Excellent communication skills across technical and non-technical stakeholders

Key Performance Indicators (KPIs)

• CDU EOL First Pass Yield (FPY)
• Test failure rate & false failure reduction
• Defect escape rate (internal/external)
• Field return / warranty reduction
• Process capability (Cp/Cpk) of critical electronic parameters
• COPQ reduction (scrap rework failure cost)
• NPI launch quality performance