Workplace Experience Coordinator

About Clutch

Were on a mission to reinvent the way people buy sell and own cars. Are you game

Clutch is Canadas largest online used car retailer delivering a seamless hassle-free car buying and selling experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home get the right one delivered to their door and enjoy peace of mind with our 10-Day Money-Back Guarantee and thats just the beginning.

Named three years in a row to the Globe & Mails list of the Top Growing Companies in Canada and also awarded spots on Deloittes Technology Fast 50 and Fast 500 lists were looking to add curious hard-working and driven individuals to our growing team.

Headquartered in Toronto Clutch was founded in 2017 and currently services Ontario New Brunswick Nova Scotia and Prince Edward Island. Clutch is backed by a number of world-class investors including D1 Capital Altos Ventures Canaan Real Ventures BrandProject and BMO. To learn more visit .

We are on a mission to build a world-class team that drives innovation growth and excellence. As we scale rapidly The Workplace Experience Coordinator is the owner of Clutchs headquarters workplace experience. This role is responsible for ensuring our downtown headquarters operates smoothly efficiently and professionally every day. From maintaining a clean organized and fully stocked office to coordinating vendors managing facilities requests and supporting employees youll help create an environment where people genuinely enjoy coming to work.

In addition the role is responsible for the remote oversight and weekly inspection of a secondary off-site office facility located in Mississauga Ontario.

This is a highly visible role that combines workplace hospitality facilities coordination office operations vendor management and administrative support. Youll work closely with the Real Estate Facilities & Construction team while collaborating with IT People Operations Finance Security and external service providers.

The ideal candidate is someone who notices the little things before anyone else does enjoys taking ownership and finds satisfaction in solving problems before they become problems.

What Youll Do

Responsibilities include:

• Own the day-to-day operation and presentation of the headquarters office.
• Remotely oversight and weekly inspections of a second remote office facility.
• Conduct daily walkthroughs to ensure the office is clean organized fully stocked and operating at a high standard.
• Keep kitchens cafés meeting rooms collaboration spaces and common areas clean organized and ready for use.
• Load unload and run dishwashers throughout the day to maintain clean kitchens and prevent dishes from accumulating.
• Restock snacks beverages coffee tea milk kitchen supplies and other pantry items.
• Manage inventory levels and order workplace supplies groceries and consumables.
• Ensure meeting rooms are reset and presentation-ready after each use.
• Welcome visitors candidates customers and vendors while providing a professional first impression of Clutch.
• Coordinate employee lunches celebrations holiday decorations recognition events and workplace engagement initiatives.
• Continuously identify opportunities to improve the employee experience and office environment.

Responsibilities include:

• Liaise with the landlord and property management regarding building maintenance repairs and operational issues.
• Coordinate service providers including cleaners HVAC contractors electricians plumbers security vendors and other maintenance contractors.
• Track facilities issues through completion and ensure timely resolution.
• Perform routine workplace inspections and proactively identify maintenance or safety concerns.
• Coordinate office furniture repairs workstation changes and workplace moves.
• Manage office access cards keys visitor access and building communications.
• Receive organize and distribute incoming mail courier deliveries and packages.
• Coordinate outgoing shipments and returns.
• Maintain office equipment and arrange repairs when required.
• Support workplace health and safety initiatives emergency preparedness and office compliance programs.

Support the Real Estate Facilities & Construction team (in various other offices) with day-to-day administrative coordination.

Responsibilities include:

• Process invoices purchase orders and project expense documentation.
• Obtain vendor quotations and assist with procurement activities.
• Schedule meetings coordinate calendars and prepare meeting materials.
• Maintain vendor records contracts lease documents and workplace documentation.
• Track action items and maintain project and facilities trackers.
• Coordinate contractor access and building logistics for projects and maintenance activities.
• Assist with budget tracking and departmental administrative tasks.

Support workplace improvement initiatives and facility projects across Clutch.

Responsibilities include:

• Assist with office renovations workplace improvements and furniture installations.
• Coordinate deliveries and contractor schedules.
• Support new office openings expansions and workplace changes.
• Assist with workplace audits and facility inspections.
• Provide operational support for special projects as assigned.

• Were looking for someone who takes pride in creating exceptional workplaces.
• Highly organized with exceptional attention to detail.
• Service-oriented and passionate about creating outstanding employee experiences.
• Proactive and resourceful with a strong sense of ownership.
• Comfortable managing multiple priorities in a fast-paced environment.
• An excellent communicator who enjoys working with people at every level of the organization.
• Comfortable coordinating vendors contractors and external service providers.
• A natural problem solver who takes initiative and follows through.
• Professional approachable and dependable.
• Continuously looking for ways to improve workplace operations and efficiency.

• 25 years of experience in workplace operations office management hospitality facilities coordination executive administration or a related field.
• Experience coordinating vendors and service providers.
• Strong organizational administrative and multitasking skills.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office (Word Excel Outlook PowerPoint).
• Experience with Jira Confluence Google Workspace Canva or similar workplace tools is considered an asset.
• First Aid/CPR certification Health & Safety training or Facilities Management experience is considered an asset.

• Ability to move throughout office and workplace environments throughout the day.
• Ability to occasionally lift or move items up to 25 lbs.
• Comfortable performing light physical tasks such as stocking supplies setting up meeting rooms organizing deliveries and moving office equipment.
• Flexibility to occasionally adjust working hours to support meetings events or operational requirements.
• Willingness to travel approximately once a week to a remote office facility in Mississauga

Why youll love it at Clutch:

• Autonomy & ownership opportunity to build your process and influence the company workforce and at every level.
• Help shape the future of car buying and selling in Canada by leading a critical part of our customer experience.
• Youll have a broad and direct ownership over Field of work during a phase of rapid growth.
• We are dedicated to attracting and retaining top talent with top-of-market compensation packages.
• Above market health & dental benefits.

Employment Type:

• New Permanent Full-Time

Compensation & Benefits:

• Salary range: $60000-$70000 per annum
• Benefits: Comprehensive benefits plans include healthcare dental care vision care prescriptions life insurance and dependent coverage; start from day 1.
• Pay decisions reflect objective criteria: skills performance market benchmarking responsibilities and working conditions.

Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process please email .