Warehouse Labourer

Position Summary

The Warehouse Labourer is responsible for the day-to-day coordination of Edmonton depot activities including shipping and receiving purchasing support inventory control technician assistance supplier and courier communication fleet service coordination system data entry and general facility upkeep. The primary purpose of this role is to keep field technicians productive and prepared so they can serve customers efficiently.

Core Responsibilities

Shipping Receiving & Material Flow

• Receive inspect verify and accurately record incoming products equipment transfers and returns.

• Prepare stage package document and coordinate outgoing shipments and internal transfers.

• Confirm quantities condition part numbers and supporting paperwork; promptly resolve shortages damage or discrepancies.

• Maintain organized receiving staging pickup and shipping areas so materials move safely and efficiently.

Technician Support & Service Coordination

• Act as the Edmonton depots primary warehouse contact for HVAC technicians plumbers and electricians.

• Respond promptly when a technician needs an urgent part tool material equipment item or additional assistance.

• Take ownership of technician-support requestsincluding items missed from an order or unexpected field requirementsand see each request through to a practical resolution.

• Pick stage and verify technician orders replenishment items job materials and special requests accurately and on time. Ensure materials picked and needed are ready by 6:45 a.m. daily

• Communicate status delays substitutions and next steps clearly to technicians and operations leaders.

Purchasing Suppliers & Couriers

• Create review and authorize purchase orders within assigned approval limits and company procedures.

• Maintain professional contact with suppliers regarding availability pricing lead times substitutions credits returns warranties and order discrepancies.

• Serve as the main courier contact and liaison; arrange pickups and deliveries track shipments and follow up on delayed missing or damaged freight.

• Seek cost-effective and operationally sound solutions while respecting preferred-supplier agreements and authorization requirements.

Inventory Control & ServiceTitan Administration

• Monitor stock levels usage replenishment needs backorders transfers returns and inventory exceptions.

• Complete cycle counts and support physical inventories; investigate and correct variances with appropriate documentation and authorization.

• Enter and maintain timely accurate information in ServiceTitan including purchase orders receipts transfers adjustments returns and other warehouse transactions.

• Protect data integrity by reviewing entries attaching required documentation and correcting errors promptly.

• Maintain orderly bin locations accurate labels and appropriate storage practices to support reliable inventory records.

Fleet Facility & Depot Upkeep

• Keep warehouse yard loading areas offices and common areas clean organized secure and free of preventable hazards.

• Complete or coordinate routine duties such as washing mats waste removal minor upkeep and reporting building or equipment maintenance needs.

• Perform seasonal property care including lawn mowing during spring summer and fall and snow or ice removal during winter.

• Ensure entrances walkways emergency exits and work areas remain accessible and safe.

• Monitor & maintain equipment ensuring all are ready for jobsite work. Procure and schedule all equipment maintenance repairs.

Lead-Hand Accountability Safety & Communication

• Provide day-to-day work direction and practical guidance to warehouse teammates when assigned helping prioritize workload and maintain service standards.

• Follow and reinforce company safety procedures safe lifting practices PPE requirements equipment rules and housekeeping standards.

• Identify and report hazards incidents damaged equipment security concerns and operational risks promptly.

• Escalate urgent service purchasing inventory fleet staffing or facility concerns to management with clear facts and potential recommendations for next steps.

• Support continuous improvement by identifying recurring problems and suggesting practical changes to processes layout stocking or communication.

• Perform other reasonable duties related to warehouse depot and operational support as assigned.

Qualifications & Skills

• Previous warehouse shipping and receiving inventory purchasing parts distribution or service-industry experience is preferred.

• Strong computer and data-entry skills; ServiceTitan experience is an asset with the ability to learn company systems and procedures quickly.

• Demonstrated accuracy with purchase orders inventory transactions shipping documents and electronic records.

• Strong organization prioritization follow-through and problem-solving skills in a fast-paced environment.

• Professional communication and relationship-building skills with technicians suppliers couriers repair facilities and internal leaders.

• A service-first hands-on approach with the judgment to balance urgent technician needs cost safety and inventory controls.

• Valid drivers licence and an acceptable driving record may be for local pickups deliveries or fleet coordination.

• Experience with plumbing HVAC electrical mechanical or construction-related parts and materials is an asset.

Physical & Working Conditions

• Work is performed in a warehouse yard and outdoor depot environment with regular exposure to changing temperatures and seasonal weather.

• The role requires regular standing walking bending reaching climbing and material handling including safely lifting and carrying items consistent with company policy and applicable requirements.

• May require operation of approved material-handling equipment subject to training and authorization.

• Occasional schedule flexibility may be to address operational priorities urgent technician needs deliveries weather events or facility issues.

Performance Expectations

• Technician requests are acknowledged promptly communicated clearly and followed through to resolution.

• Inventory purchasing shipping receiving and ServiceTitan records are accurate complete and entered on time.

• Warehouse and staging areas remain organized safe and ready to support daily operations.

• Supplier courier fleet and facility issues are managed professionally and escalated appropriately

• The Lead Hand demonstrates reliability ownership sound judgment teamwork and a consistent focus on internal customer service.