Transitional Housing Support Worker

Number of Vacancies: 1

Type of Contract: Temporary

Hours of Work: 37.5 Hours/Week

Compensation: $25.76

Posting Start Date: June 2nd 2026

Posting End Date: June 9th 2026

Job Code: 10-MRE-2026

Contract Start Date: TBD

Contract End Date: August 31st 2026

Department: Housing and Gender Based Violence Support Services

Location: Hamilton ON

ABOUT US

Founded in 1889 YWCA Hamilton is known as one of Hamiltons original social innovators and works from a feminist anti-racist and anti-oppressive framework. We are committed to providing meaningful and accessible services that create opportunities to amplify voices and co-create gender-inclusive and equitable communities.

YWORK FOR US

Grounded in our core values of intersectional feminism people-centered approaches belonging shared responsibility and strong partnerships our work is guided by the belief that lasting change can be created together. YWCA Hamilton envisions an equitable world where women (cis and trans) girls Two-Spirit and gender-diverse people have the rights and resources to shape their own lives and lead their communities. Join us in taking bold action that leads to life-changing impacts in our community.

AS A YWCA HAMILTON EMPLOYEE YOU GET

• On-the-job training and professional development opportunities
• Childcare discounts
• Opportunities to get involved in our community
• A competitive total rewards package that may include extended health benefits and paid sick time (eligibility criteria applies)

If youre passionate about making a positive impact in the lives of women children gender diverse people and families every day we would love for you to join our team!

RESPONSIBILITIES

Provides support and services to women and gender diverse individuals temporarily residingwithin the Transitional Living Program of YWCA Hamilton who are experiencing homelessness and / or are fleeing gender-based violence. Supports include housing searches coordination and accompaniment to unit viewings liaising with prospective landlords referrals housing systems navigation support coordination of needs as individual transitions into permanent housing.

KEY RESPONSIBILITIES:

Works collaboratively with women and gender diverse individuals in the areas of housing legal education employment and mental health to establish and maintain a plan to assist them with a safe and effective path to independence;

Conducts check ins of tenant needs and safety plans;

Applies the knowledge of the issues of trauma and the dynamics of gender-based violence to develop and implement effective support strategies;

Works within general rules procedures and standards referring issues or problems tosupervisor;

Keeps records on day to day happenings enters client information/daily events into an electronic data information system for reports and statistics;

Communicates advocates and collaborates with community agencies (e.g. courts legal services housing) to provide resources and referrals to tenants

Offers systems navigation crisis intervention supportive counselling referrals and advocacy;

Provides programming and co- facilitates workshops focused on housing readiness (e.g. organizing safety plans anger management);

Works alongside Advocate and Peer Support teams to determine actions case planning and goals for assigned clients

Provides crisis intervention and counselling support for women and their children as needed;

Maintains high level of confidentiality when working with sensitive and personal client employee and contract information;

Supports YWCA Hamilton mission vision and values;

Performs other duties as required.

UNUSUAL WORKING CONDITIONS:

Works 37.5 hours weekly within a temporary contract position and is required to be available for weekday weekend and evening shifts as required to support tenant appointments and viewings.

Work environment may be unpredictable and crisis oriented at times; regularly works in emotional charged situations requiring resolution;

QUALIFICATIONS

Equivalent to completion of 2 years college in social work or human services;

1 to 3 years experience working with crisis management homelessness and violence against women settings

Working knowledge of the Child and Family Services Act and Landlord Tenant Act

Knowledge of harm reduction frameworks and strategies and Naloxone training an asset

Experience in trauma informed care and familiar with Hamilton resources and systems navigation

Knowledge and experience in safety planning relation to gender-based violence and mental health

Experience in housing stability housing first and evection prevention principles an asset

First Aid NCI/CPI ASSIST certificates an asset;

Knowledge of social housing practices and applicable legislation

Bilingual English/French or other languages is an asset.

As part of YWCA Hamiltons commitment to Access and Equity we strive to represent the diverse communities that we serve. Individuals who are women First Nations Métis immigrant refugee LGBTQ2S; individuals with disabilities; and individuals from racialized communities or other marginalized communities are encouraged to apply.

Accommodations are available throughout the recruitment process if you require accommodation please reach out to

Personal information collected during the recruitment process will only be used for employment opportunities in accordance with the Freedom of Information and Privacy Act. Only applications from individuals eligible to work in Canada will be considered. YWCA Hamilton may use AI tools to screen assess or select applicants during the hiring process.

Thank you for your interest in YWCA Hamilton. Only those selected for further consideration will be contacted.

Please visit our careers page to see more job opportunities.