Transcend Process Manager, Global Trade Services

At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for more at

As guided by Our Credo Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Enterprise Management

Job Sub Function:

General Management

Job Category:

People Leader

All Job Posting Locations:

Toronto Ontario Canada

Job Description:

About Innovative Medicine

Our expertise in Innovative Medicine is informed and inspired by patients whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments finding cures and pioneering the path from lab to life while championing patients every step of the way. Learn more at note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings we recommend focusing on the specific country(s) that align with your preferred location(s):

Ireland Italy and Netherlands - Requisition Number: R-102187

Canada - Requisition Number: R-103603

Remember whether you apply to one or all of these requisition numbers your applications will be considered as a single submission.

We are searching for the best talent for Transcend: Process Manager Global Trade Services (GTS)!

This hybrid position will be located in Cork Ireland. Alternate hybrid locations may be considered at other Innovative Medicine Supply Chain (IMSC) hubs locations such as: Latina Italy; Leiden Netherlands; or Toronto Ontario (CAN). Remote work options may be considered on a case-by-case basis and if approved by the Company.

Transcend is a global business transformation program that will modernize our foundational transactional processes and harmonize them into one clean ERP as a standardized platform for growth and efficiency gains. This program will simplify the Pharmaceutical ERP landscape from 7 to 1 standardizing processes to have a cost-effective fit-for-purpose digital backbone that will enable us to support the Pharmaceutical business with agility. Additionally the program will remediate the end-of-life system exposure that we risk towards the end of this decade.

As member of the IM Transcend Team the GTS Process Manager will help shape a major business transformation that strengthens how we serve patients support employees and enable future growth. The Manager is responsible for helping design improve and deliver the future of global trade operations through J&Js Transcend transformation program. This role works across regions business functions and technology teams to build global trade processes within a modern ERP environment. The Manager will connect business requirements compliance needs and digital capabilities to create solutions that are standardized scalable and practical for the people who use them.

As a Process Manager this role will lead efforts to evaluate design and improve Global Trade Services processes while supporting implementation of Johnson & Johnsons global ERP template. They will bring clarity to complex problems move work forward with accountability and help teams make decisions that support quality compliance and business value. The Manager will also balance strategy and execution influence across functions and translate technical or compliance requirements into clear business outcomes.

KEY RESPONSIBILITIES:

• Design and document current and future-state global trade processes.
• Convert business challenges and operational needs into practical standardized solutions.
• Work with business leaders IT teams compliance specialists and global process owners to align requirements and priorities.
• Lead workshops working sessions and design reviews that gather input and build stakeholder alignment.
• Identify ways to simplify processes strengthen compliance reduce risk and increase efficiency.
• Contribute to system configuration testing deployment user acceptance cutover hypercare and stabilization activities.
• Develop process documentation work instructions training materials and governance artifacts that enable adoption.
• Monitor risks issues and dependencies and raise concerns early with clear recommendations.
• Help confirm global trade processes align with applicable trade regulations company policies and internal controls.

QUALIFICATIONS:

EDUCATION:

• Minimum of High School or equivalent diploma/degree is required; Bachelors / University or equivalent degree strongly preferred
• Certifications are helpful in one or more of the following: PMP FPX or equivalent project management; APICS; or Lean Six Sigma or Process Excellence

EXPERIENCE AND SKILLS:

Required:

• Minimum of 6 years of relevant professional experience
• Experience supporting global trade compliance operations trade controls or related business processes (e.g. process and systems sanctions embargos sanctions/party lists or other related areas)
• Experience designing improving or implementing business processes
• Knowledge of ERP systems (SAP preferred)
• Strong analytical problem-solving and decision-making capabilities
• Ability to communicate and collaborate effectively and build relationships with both technical and business teams within a global matrixed environment

Preferred:

• Experience in pharmaceuticals life sciences healthcare or another regulated industry
• Proven experience supporting large-scale ERP or SAP transformation programs
• Experience implementing standardized processes templates and operating models

OTHER:

• Requires proficiency in English (written and verbal) to communicate effectively and professionally
• Requires up to 50% domestic and international travel depending on business needs and work location
• Requires the ability through our flexible work policy to work on-site a minimum of three days each week with the option for two remote workdays each week

#LI-Hybrid

Required Skills:

Preferred Skills:

Business Data Analysis Business Savvy Consulting Corporate Management Developing Others Global Market Inclusive Leadership Leadership Negotiation Operational Excellence Performance Measurement Process Governance Product Strategies Profit and Loss (P&L) Management Program Management Representing Resource Forecasting Stakeholder Engagement Strategic Change

The anticipated base pay range for this position is :

$112150.00 CAD to $162150.00 CAD

Additional Description for Pay Transparency:

The compensation and benefits information set forth in this posting applies to candidates hired in Canada. Candidates hired outside Canada will be eligible for compensation and benefits in accordance with their local market. Under current guidelines this position is eligible for a discretionary performance bonus. The Company uses Artificial Intelligence in its assessment of applicants. This job posting is for an existing position.