Technical Program Manager

Arctiq is a leader in professional IT services and managed services across three core Centers of Excellence: Enterprise Security Modern Infrastructure and Platform Engineering. Renowned for our ability to architect intelligence we connect protect and transform organizations empowering them to thrive in todays digital landscape. Arctiq builds on decades of industry expertise and a customer-centric ethos to deliver exceptional value to clients across diverse industries.

The Technical Program Manager is responsible for the successful delivery of projects and programs that span multiple teams vendors and technologies. These large complex initiatives are planned coordinated and executed successfully. They connect strategy to execution across business technical and vendor teams. This role bridges strategic delivery discipline with the Agile principles fostering transparency efficiency adaptability and continuous improvement.

This is a contract opportunity with one of Arctiqs clients. Candidates can be remote however must be located in Canada. Must be able to work Eastern Time Zone hours.

Responsibilities

• Lead end-to-end delivery of large and cross-functional initiatives spanning multiple teams products and workstreams.
• Provide centralized ownership of timelines dependencies risks and integration points.
• Ensure Agile and non-Agile teams stay aligned toward a shared go-live date and targeted business outcomes.
• Coordinate major strategic programs that require collaboration across teams and functions.
• Define program scope objectives and success metrics.
• Build delivery roadmaps that connect multiple workstreams and Agile teams.
• Establish clear program governance including check-ins executive updates and risk reviews.
• Coordinate vendor timelines contract deliverables and integration milestones.
• Align the work of product teams IT functions and business units.
• Identify dependencies and integration points across platforms such as ERP Salesforce and digital solutions.
• Ensure each team understands its role in achieving the overall program goal.

Job Requirements

• 7 years of experience in technical program management technical project management or a related delivery leadership role.
• Proven experience leading large complex and cross-functional initiatives across multiple teams technologies and business areas.
• Strong ability to manage program plans timelines milestones dependencies risks and integration points from initiation through delivery.
• Experience partnering with business product technology and vendor teams to drive alignment and execution.
• Working knowledge of Agile delivery principles and experience operating across both Agile and non-Agile teams.
• Demonstrated ability to establish governance structures facilitate check-ins and provide clear executive-level status updates.
• Experience coordinating external vendors contract deliverables and integration milestones.
• Excellent communication organization and problem-solving skills with the ability to connect strategic goals to day-to-day execution.
• Ability to define scope objectives success metrics and delivery roadmaps for complex programs.

Required Experience:

Manager