Technical Program Manager

AboutCoolIT An Ecolab Company

Founded in Calgary Alberta in 2001CoolITSystems is the leading Direct Liquid Cooling technology provider for data centers supercomputers and desktop computers. We design and manufacture solutions used by the largest tech companies globally.

Recognized as one of The Americas Fastest Growing Companies 2023 by Financial Times and honored with the Deloitte Fast 50 Clean Technology award in 2022 as well as the Deloitte Fast 500distinctionin both 2021 and 2022CoolITsrapid growth is capturing global attention.

As demand for generative AIhigh performancecomputing and cloud solutions rapidlyexpands there has never been a more exciting time to join our team.

WHAT YOULL DO:

The Technical Program Manager (TPM) leads the Program Core Team and serves as its battle captain orchestrating cross-functional execution technical integration and accountability. Through deep technical understanding and risk-based decision-makingthe TPMdrives alignment challenges assumptions and ensures customer commitments are translated into successful outcomes.

RESPONSIBILITIES:

• Lead the Program Core Team driving technical execution cross-functional integration customer alignment accountability and NPI launch readiness.

• Build strong customer relationships by understanding businessobjectives technical needs decision drivers and success criteria; support the KAM in developing new business opportunities and preparing customer proposals.

• Collect clarify and translate customer requirements into product requirements technical scope PRDs program plans and measurable deliverables.

• Drive solution development with engineering teams by challenging assumptionsfacilitatingdesign trade-offs resolving technical issues and aligning decisions to customer commitments and program risks.

• Support DFMEA activities and broader technical risk assessments across design validation manufacturability reliability supply chain cost schedule and launch readiness.

• Develop and drive mitigation plans escalation paths recovery actions and decision frameworks to protect customer commitments and launch outcomes.

• Coordinate engineering manufacturing supply chain quality sales business stakeholders and customers tomaintaintechnical alignment decision velocity and execution discipline.

• Monitor program health through integrated schedules dependencies action registers risk logs budgets and customer-facing status reporting in partnership with Project Managers.

• Travel globally up to 20% to support customer relationship development requirements reviews technical reviews supplier engagement production readiness and launch activities.

WHO YOU ARE:

Basic Qualifications:

• Bachelors degree in Mechanical Engineeringor related discipline with strong grounding in mechanical thermal fluid or electromechanical product development.

• 5 years in technical program management product development systems engineering or NPI execution for complex engineered products.

• Experience supporting DFMEA technical risk assessments root-cause analysis issue resolution and mitigation planning.

Skills:

• Proven ability to manage customer relationships understand customer needs and translate requirements into PRDs technical scope and executable plans.

• Strong engineering collaboration skills with the ability to drive solution trade-offs across design validation manufacturability reliability cost and schedule.

• Excellent communication and influence skills with customers engineering manufacturing supply chain quality suppliers and leadership.

WHY COOLIT

We strive to be an employer of choice and as such we believe in rewarding our employees with career and development opportunities that willmaintainand strengthen our culture whilealigning toour vision and values.

We are a company that is full of vibrant innovative people who love what we do. Our comprehensive benefits package includes:

• Vacation and flex days and paid company-wideshutdownduring the holiday season.

• Comprehensive benefits including Dental Drugs Optical Paramedical and Health Spending. These costs are covered by CoolIT and are enacted from your first day.

• Dress for your day in a casual yet professional environment.

• Retention rewards like The Big Coffee Break that reward tenure withadditionalvacation time and a monetary bonus.

• Company-funded RRSP contributions to support your long-term financial goals.

We thank every candidate inadvancehowever only those selected for an interview will be note: immigration sponsorship is not available for this role.

Successful candidates for this position willbe requiredto undergo background checks including criminal records check and education.