Team Manager, Disability Intervention Services

Permanent Full Time

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We are looking for a Team Manager Disability Intervention Services.

The Team Manager Disability Intervention Services is to provide supervision coaching and support to the team of Rehabilitation Consultants to ensure the provision of consistent high quality and cost effective service delivery.

What you will do:

• Ensuring the efficiency and cost effectiveness of the day to day services provided by the team of Rehabilitation and Medical Consultants.
• Coaching supervision and performance management of the Rehabilitation and Medical Consultants and on the team.
• Recruiting of new staff and oversight of new staff development throughout the orientation training and mentoring period.
• Assessment of individual staff development needs on an ongoing basis.
• Acting as a technical expert to the team on medical coordination and disability management issues.
• Ensuring that the Rehabilitation and Medical Consultants understand and follow Canada Lifes claims philosophy and practices.
• Assisting the Rehabilitation and Medical Consultants to develop realistic cost-effective plans.
• Reviewing and approving the Rehabilitation and Medical Consultants plans/expenses according to the authority approval process.
• Ensuring effectiveness of the quality program which involves the completion of Quality Program reviews (assessing plan cost effectiveness timeliness and duration of interventions by local Rehabilitation and Medical Consultants); and identifying areas of development that require further coaching.
• Monitoring data and reports on Disability Intervention Services effectiveness and individual results related to service standards.
• Communicating new initiatives affecting the Disability Intervention Services and Disability Management Service organizations.
• Working in collaboration with all staff of the Disability Management Services Office as well as the staff from the Group Sales Office.
• Participating in the delivery of joint training (along with Disability Management Services Office management) regarding national initiatives impacting claims and Disability Intervention Services.
• Promoting/supporting return to employability meetings within the Disability Management Services Office management team.
• Promoting Disability Intervention Services with customers and managing the customer/client relationships affiliated with the Disability Management Services claims operation.
• Providing input into issues as a member of the Disability Intervention Services management team.

What you will bring:

• Degree in a discipline related to vocational rehabilitation/rehabilitation counseling or experience in disability management as in a licensed health care provider
• Five to seven years experience in the insurance rehabilitation or the field of disability management
• CCRC or RRP designation or pursuing a designation
• Proven leadership skills
• Strong interpersonal and communication skills
• Valid drivers license and vehicle are necessary when required to travel to client meetings and for operational oversight
• Reliability Status security clearance - this is a personnel security status that is required before an employee can gain access toProtected Binformation assets or work sites as outlined by theGovernment of Canadawebsite

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The base salary for this position is between $71900 - $119800 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus commission etc). If you are selected to move forward in our recruitment process your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

Wereunited by a shared purpose: to improve the financialphysicaland mental well-beingof Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

Werelooking for people who live our values everyday: we step up we do the right thing and we deliver for our customerscommunitiesand each you someone who always strives to do the right thing who steps up for themselves and others and who delivers with impact Then we want to hear from you!

What we offer:

Were committed to supporting our employees through every stage of their career. Heres what you can expect as a full-time or part-time permanent team member:

• Career Development: Opportunities for career advancement access to industry-leading learning programs and up to$2000 annuallytowardseducation reimbursement.

• Health & Wellness:Flexible health and dental benefitsplus a $5000 mental health benefit to support your well-being.

• Time Off:In addition to regular vacation andpersonal dayswe support communityinvolvement with avolunteer day.

• Financial Security:Company-matching pension planshare ownership program andadditionalinvestment options.

• Rewards and Recognition:Employee recognition programs service milestone celebrations employee discounts and more!
• Emphasis onCommunity:We provide aworkplace whereemployeesfeel connected and supported throughEmployee Resource Groups (ERGs)mentorshipprogramssocialclubsandevents.

Learn moreaboutCanada Life.

Werecommitted to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact. All information provided will be handledin accordance withapplicable laws and Canada Life policies.

Canada Lifewould like to thank all applicants however only those who qualify for an interview will be contacted.

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