Sr. Bilingual Project Manager, Enterprise Implementation (Hybrid)

WHO WE ARE
When it comes to health were always looking for ways to push for better. Its why we were founded in the first 1957 our founder pharmacist William Wilkinson witnessed a mother sacrifice her health by forgoing her own medicine to pay for her sick daughters prescription. He knew there had to be a better way. So he introduced North Americas first prepaid drug plan and GreenShield was born as a not-for-profit with a mission to support better health for all Canadians.

We arent just a health and benefits company. Were the only not-for-profit social enterprise that brings worlds of coverage and care together all in one place.
Were noble challengers purposefully building a better way and we need the best people to help us create a more holistic approach that takes care of the mind and body.

Our mission is to create better health for all Canadians and we know that starts with our employees.

THE ROLE IN A NUTSHELL

Base Salary: CAD $72000.00 - 109000.00

• Develops and executesimplementationproject plans to meet the specific requirements of each opportunity and does so in partnership with internal and external stakeholders.
• Coordinates internal and external resource requirements and monitors managesand mitigatesimplementationproject risks.
• Manages overall project governance including stakeholder communication meeting cadence meeting facilitation project documentation statusreportingand risk mitigation.
• Participates in a leadership capacity withleadership business developmentand internal business units in defining project scope and building and executing implementation plans fornew clients for all GreenShield Adjudicationproducts andservices.
• Leadsimplementationproject accountability for coordinating the day-to-day and long-term operational aspects of implementation projects and their scope while ensuringclientexpectations are met.
• Guides stakeholders and manages expectations with respect to Standard Service Delivery Guidelines.
• Defines and collects metrics todetermineimplementationproject progression and whether the deliverables produced are acceptable.
• Ensuresimplementationproject documents are complete currentand managed appropriately; working with the entire
• Implementation Team to update as processeschange.
• Builds and fosters cooperative and productive relationships with team members internal/external stakeholders andclientcontacts whilerepresentingthe interests of Green the Management Team to ensure results are achieved.
• Assistsin reviewing and developing innovative solutions to support the implementation process.
• Participates in finalist presentations to secure new business when required.
• Participates in continuous improvement by reviewing client feedback outcomes and best practices to evolve processes and services.
• Lead and/or participate in other corporate or department projects as assigned.

• Develops and executesimplementationproject plans to meet the specific requirements of each opportunity and does so in partnership with internal and external stakeholders.
• Coordinates internal and external resource requirements and monitors managesand mitigatesimplementationproject risks.
• Manages overall project governance including stakeholder communication meeting cadence meeting facilitation project documentation statusreportingand risk mitigation.
• Participates in a leadership capacity withleadership business developmentand internal business units in defining project scope and building and executing implementation plans fornew clients for all GreenShield Adjudicationproducts andservices.
• Leadsimplementationproject accountability for coordinating the day-to-day and long-term operational aspects of implementation projects and their scope while ensuringclientexpectations are met.
• Guides stakeholders and manages expectations with respect to Standard Service Delivery Guidelines.
• Defines and collects metrics todetermineimplementationproject progression and whether the deliverables produced are acceptable.
• Ensuresimplementationproject documents are complete currentand managed appropriately; working with the entire
• Implementation Team to update as processeschange.
• Builds and fosters cooperative and productive relationships with team members internal/external stakeholders andclientcontacts whilerepresentingthe interests of Green the Management Team to ensure results are achieved.
• Assistsin reviewing and developing innovative solutions to support the implementation process.
• Participates in finalist presentations to secure new business when required.
• Participates in continuous improvement by reviewing client feedback outcomes and best practices to evolve processes and services.
• Lead and/or participate in other corporate or department projects as assigned.

THE CULTURE
We believe a career should be meaningful. Not just a means to earn a living. Our culture is one where everyones voice is heard and valued. Because thats what it takes to create better health for all. We dare to challenge the status quo. And were driven by people who have challenged theirs. We believe that your workplace should empower you to be the best version of yourself. Thats why we provide a place where you can be inspired challenged and rewarded.

Where your growth means our growth.
Where your voice is heard and valued.
Where your work has purpose. And purpose matters.

We believe our people are critical to our overall success. Inclusivity makes us a stronger smarter and more informed organization. Being intentionally inclusive of diverse backgrounds perspectives and experiences will enhance our company culture to positively impact how we support our communities. A career at GreenShield isnt just about personal achievements its about making adifference together.

Heres to Better Health for All!

A FEW MORE DETAILS
Proficiency in English is required for this position. As part of this role you will be required to communicate with colleagues or customers who use English as their primary language. By requiring English proficiency for this position we aim to ensure that our employees can excel in their roles collaborate and communicate effectively and contribute to the success of our organization.

GS supports diversity equity and inclusion in our teams and communities and we value the unique contributions made by all. Even if your experience doesnt align perfectly to every requirement we invite you to apply. We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process. Please let us know of any accommodation through Information received relating to accommodation will be addressed confidentially.

Providing this information gives GS consent to use your personal information to assess your suitability for specific positions future opportunities or for your personnel file. Your résumé will be held in strict confidence and will be viewed only by the Organization. Information may be stored outside of Canada and could be used for aggregate statistical purposes (which uses no personal identification).

AI Usage - GreenShield leverages AI to help produce Job Descriptions and ideate on interview questions. We also leverage AI for interview transcription support.

Required Experience:

Senior IC