Enter a job title or keyword

Software Developer, Senior (Remote Canada)

Smile Digital Health

Job Location:

Toronto - Canada

Yearly Salary: $ 120000 - 135000

Posted: 12 June 2026 (30+ days ago)

Application Deadline: 14 October 2026

Vacancies: 1 Vacancy

Job Summary

Working for a company like Smile Digital Health means supporting our mandate for #BetterGlobalHealth. We strive towards this goal every day and the results can be seen in the impact of our innovative health data platform and data management solutions which are used in over 20 countries. We were #19 on Deloittes Technology Fast 50 Ranking for 2024!

Smile Digital Health makes it easy for healthcare stakeholders to collect and exchange data with our leading FHIR-based data liberation platform.

At its heart the Smile platform enables people and organizations to better manage healthcare data. We helpgenerate andliberate structured healthcare data to ensure effective delivery across care teams and health systems bringing #BetterGlobalHealth to patients everyday!

Apply today and find plenty of reasons to SMILE!

The Senior Software Developer Support works closely with cross-functional teams to lead the investigation design and delivery of solutions for complex client-reported issues and platform enhancements within the Smile Digital Health platform. This role plays a critical part in maintaining highly reliable healthcare systems used in production environments while driving technical excellence mentoring team members and contributing to the long-term stability and scalability of the platform.

This position works closely with all areas of the business to gather product requirements and design implement and test components of the system. This position may include an on-call rotation for complex Tier 2 issue support.

Responsiblities

Design develop and maintain scalable reliable and maintainable software solutions.
Lead the investigation and resolution of complex production issues impacting healthcare clients.
Working with Tier 1 and Tier 2 support teams to diagnose and correct issues raised in customer incidents.
Analyzing solutions to ensure that they will be interoperable performant and maintainable.
Escalate high risk and complex client issues to leaders as appropriate.
Diagnose and resolve complex high-priority production escalations that require deep code-level analysis and database inspection.
Design implement and maintain scalable reliable and maintainable software solutions within the Smile Digital Health platform.
Drive root cause analysis efforts and implement long-term corrective actions to reduce recurring issues.
Identify root causes of systemic software regressions develop robust code patches and coordinate with DevOps for hotfix deployments.
Provide technical leadership during incident response troubleshooting and high-priority client escalations.
Review optimize and refactor existing systems with a focus on performance resiliency and maintainability.
Conduct thorough code reviews and forensic log analysis isolate intermittent or hard-to-reproduce bugs.
Participate in code reviews ensuring adherence to engineering best practices and coding standards.

Requirements:

7 years of professional software development experience. Experience in the healthcare and/or technology industry preferred.
Post-secondary education in Computer Science Engineering Mathematics or a related field and/or equivalent working experience.
Demonstrated experience and expertise with Java Spring SQL Git and distributed systems.
Proven experience troubleshooting and resolving critical issues in complex production environments.
Strong client relationship building skills and abilities to understand client objectives and goals complex challenges and provide a clear path to resolution.
Strong understanding of software architecture design patterns scalability and maintainability principles.
Experience leading technical initiatives and driving projects from requirements through delivery.
Ability to analyze ambiguous problems assess risk and make sound technical decisions independently.
Strong experience with debugging observability logging and monitoring tools.
Excellent communication and collaboration skills with the ability to collaborate effectively across technical and non-technical teams.
Demonstrated mentorship and technical leadership experience.
Experience working in healthcare technology HL7 or FHIR is considered an asset.

$120000 - $135000 a year

Some of the benefits we offer:

* Remote Work Environment

* Flexible Time Away From Work Policy including PTO Personal and Sick Days

* Competitive Salary and Health/Medical Benefits

* RRSP/TFSA/401K Employee Contribution

* Life and Disability

* Employee Assistance Program

* FHIR Study Program and Skillsoft Learning

* Super HAPI Fun Club

Smiles core values include respect inclusion embracing our differences and celebrating shared values because our people are the foundation of our success. We are big on creating a sense of belonging and empowering each other to bring our authentic selves to work. We are dedicated to fostering a workplace that values diversity equity and inclusion.

We welcome and encourage candidates of all backgrounds to apply. Candidates are encouraged to inform us if they wish to discuss or require accommodations during interviews or while working at Smile.

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience:

Senior IC

Apply Now