Software Developer – Microsoft Dynamics 365 CE
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Job Summary
Software Developer Microsoft Dynamics 365 CE
Client: Justice Technology Services
Location: 595 Bay St Onsite
Job Description
We are seeking an experienced Software Developer with strong expertise in Microsoft Dynamics 365 Customer Engagement (CE) to support the Office of the Public Guardian and Trustee (OPGT) Modernization Program. The successful candidate will work within an integrated delivery team consisting of internal and vendor resources to implement enterprise-grade configurations customizations and integrations supporting ongoing enhancement initiatives beyond the Minimum Viable Product (MVP) phase.
This role requires hands-on development experience in Dynamics 365 CE enterprise integrations and cloud-based application environments while adhering to established architecture governance and security standards.
Key Responsibilities
Dynamics 365 CE Configuration & Customization
- Design develop configure and extend Microsoft Dynamics 365 Customer Engagement (CE) solutions.
- Implement customizations including forms views dashboards workflows business rules and process automations.
- Develop custom plug-ins extensions and integrations using C# .NET JavaScript and Power Fx.
- Configure security roles permissions and data access models within Dynamics 365 CE.
- Work with Dataverse entities relationships validation rules and platform extensibility capabilities.
Integration & Data Flow Development
- Develop and support integrations between Dynamics 365 CE and enterprise applications using approved integration patterns.
- Implement API-based service-based and event-driven integrations.
- Support inbound/outbound data flows data transformation synchronization and validation processes.
- Collaborate on CE and Finance & Operations (F&O) integration touchpoints and data interaction scenarios.
- Assist with Azure-based integration and data platform services.
Testing Deployment & Production Support
- Produce high-quality unit-tested scalable and maintainable code.
- Support system testing integration testing and user acceptance testing (UAT).
- Troubleshoot and resolve defects technical issues and data inconsistencies.
- Participate in deployment go-live and post-production stabilization activities.
- Ensure solutions meet operational performance security and supportability standards.
Collaboration & Documentation
- Work closely with developers architects business analysts testers and vendor teams within cross-functional delivery environments.
- Follow approved development standards governance processes and security practices.
- Participate in CI/CD and DevOps processes including source control build pipelines and automated deployments.
- Prepare technical documentation and contribute to knowledge transfer activities through SharePoint Azure DevOps and team meetings.
Mandatory Qualifications
- 5 years of experience developing and supporting enterprise applications including Microsoft Dynamics 365 Customer Engagement (CE).
- Strong experience implementing Dynamics 365 CE configurations customizations and integrations in enterprise environments.
- Hands-on experience with C# .NET JavaScript Power Fx and related development technologies.
- Experience supporting iterative and enhancement-driven delivery models including post-MVP solution evolution.
- Experience working within structured governance architecture and security frameworks.
- Strong analytical troubleshooting communication and documentation skills.
- Experience working with Microsoft Dynamics 365 Finance & Operations (F&O) particularly within integration or data interaction contexts.
Desired Skills
- Experience with Power Platform technologies including Power Apps and Power Automate.
- Familiarity with Dataverse architecture data structures and extensibility capabilities.
- Understanding of Azure integration services and cloud-based application concepts.
- Knowledge of CI/CD pipelines Azure DevOps and enterprise release management practices.
- Experience supporting enterprise-scale testing deployment and stabilization activities.
Work Environment
- Assignment Type: Onsite
- Work Schedule: 7.25 hours per day between 8:00 AM 5:00 PM Monday to Friday
- Duration subject to project timelines security clearances and contract approvals.
Required Skills:
Mandatory Skills & Experience Cloud & Infrastructure Engineering Proven experience designing deploying and maintaining hybrid infrastructure environments across: Microsoft Azure Amazon Web Services (AWS) Linux-based environments SaaS solutions COTS solutions On-premises systems Strong experience with Windows and Linux server administration including: CentOS Ubuntu CoreOS Experience supporting modern web technology stacks including: LAMP MEAN Drupal Elasticsearch Experience with virtualization platforms storage solutions networking and enterprise infrastructure services. Strong understanding of cloud architecture frameworks technology assessments and cloud solution strategies. Identity & Access Management Experience managing and supporting identity and access controls using: Active Directory Microsoft Entra ID Enterprise IAM solutions Experience implementing authentication authorization and access governance controls. DevOps & CI/CD Automation Strong experience designing building and administering CI/CD pipelines for continuous integration and deployment. Experience with development and collaboration tools including: Azure DevOps JIRA Confluence Maven Jenkins Experience with Infrastructure as Code (IaC) and version-controlled deployments. Strong knowledge of DevOps methodologies automation frameworks and release management best practices. Experience with containerization and orchestration technologies including: Docker Kubernetes AKS / EKS Experience automating operational and compliance-related activities using: PowerShell Bash Python Programming & Scripting Hands-on experience with scripting and programming languages including: Python Bash PHP Java JavaScript Experience with build and configuration management tools including: Git Ansible Chef Puppet API & Integration Experience Experience building and consuming APIs and integration endpoints. Experience integrating cloud platforms enterprise systems and deployment pipelines. Understanding of enterprise integration architectures and service-based deployments. Security Monitoring & Compliance Strong understanding of infrastructure security cloud security and DevOps security best practices including: Least privilege access Secure logging Secrets management Vulnerability remediation Experience with security and monitoring tools including: Radware Dynatrace Splunk Azure Monitor / Log Analytics AWS CloudTrail / CloudWatch ELK Stack / SIEM solutions Experience implementing centralized audit logging and monitoring across enterprise platforms. Ability to support internal and external audits through reporting evidence gathering and log analysis. Experience supporting forensic investigations audit remediation and incident reviews. Familiarity with Government of Ontario I&IT Directives Policies and Information Technology Standards. Release Management & Operational Support Experience coordinating infrastructure and application releases across technical and business teams. Knowledge of change management processes deployment approvals rollback planning and release governance. Experience with release readiness reviews deployment validation and post-release monitoring. Ability to maintain release documentation operational records and audit artifacts. Project Management & Communication Strong project planning coordination and resource management skills. Experience with roadmap planning modernization initiatives and infrastructure investment planning. Strong stakeholder communication and cross-functional collaboration skills. Ability to explain complex technical concepts to business users leadership teams and non-technical stakeholders. Strong documentation reporting presentation and technical writing skills. Mobile Device Management Experience supporting mobile device management for cellular devices and tablets across multiple platforms and operating systems. Desirable Skills Experience supporting Government of Ontario enterprise environments. Experience with enterprise modernization and cloud transformation initiatives. Familiarity with enterprise governance compliance frameworks and audit readiness programs. Experience mentoring and coaching junior DevOps and infrastructure resources. Strong understanding of operational resilience disaster recovery and enterprise monitoring strategies. Additional Information Strong hands-on DevOps cloud infrastructure automation CI/CD security and enterprise release management experience is mandatory for this role.
