Software Developer – CRM
Job Summary
- Oracle Siebel CRM testing experience is mandatory.
- 5 years of experience with Siebel technical configuration development and integration.
- 3 years of development and testing experience integrating Siebel with Adobe AEM J2EE and related technologies.
- Experience with Siebel IP18 or later versions with a strong focus on configuration development and testing.
- Hands-on experience with Siebel Tools Software.
- Experience editing Siebel Web Templates.
- Experience using Siebel Open UI-specific classes and methods.
- Experience with Siebel Test Automation is considered an asset.
- Experience with:
- HTML5
- Cascading Style Sheets (CSS)
- jQuery
- JavaScript
- Experience in OBIEE report development and testing.
- Experience in Power BI report development and testing.
- Working knowledge of Siebel Open UI concepts including:
- PM
- PR
- Manifest Files
- Mapping Files
- Translate technical system specifications into working and tested CRM applications.
- Develop detailed programming specifications.
- Write and/or generate application code.
- Compile and maintain data-driven programs.
- Design code test debug and document applications.
- Conduct unit testing and support application quality throughout the SDLC.
- Troubleshoot and resolve technical problems arising from software packages and applications.
- Participate in application design deployment and troubleshooting activities.
- Apply current application design patterns and structured development methodologies.
- Work with relational and hierarchical database technologies.
- Use query languages and information retrieval packages.
- Work with communications protocols as required.
- Collaborate with IT professionals throughout the Software Development Life Cycle.
- Elicit and document information from diverse business stakeholders and subject matter experts.
- Contribute to technical discussions design walkthroughs and solution development.
- Provide post-implementation technical support and resolve production issues.
- Prepare user and system documentation as required.
- CRM software and anticipated future releases.
- High-availability solution design and implementation.
- CRM enterprise architecture methodologies.
- CRM design standards and tools.
- Middleware and gateways.
- Specialized tools used for CRM software development.
- Strong written and verbal communication skills.
- Excellent analytical problem-solving and decision-making capabilities.
- Strong interpersonal and negotiation skills.
- Ability to develop and present new ideas.
- Ability to conceptualize new approaches and technical solutions.
- Demonstrated ability to work effectively with both functional and technical teams.
- Ability to work effectively as part of a large project team.
- Proven systematic approach to solving technical problems.
- Ability to work under pressure and meet aggressive timelines.
- Adaptability to changing priorities and requirements.
- Strong teamwork and collaboration skills.
- Demonstrated track record of meeting deadlines.
- Experience with Siebel modules such as:
- Public Sector CRM
- Contracts
- Lead Management
- Partner
- Public Sector Partner Portal
- Campaign Management
- Marketing
- Resource Manager
- Public Sector eService
- Experience with Transfer Payments.
- Knowledge and understanding of Information Management principles concepts policies and practices.
- Knowledge and understanding of Accessibility for Ontarians with Disabilities Act (AODA) and related regulations and standards.
- Experience with programming Internet-ready applications.
- Knowledge of Rapid Application Development (RAD) methodologies.
- Experience reviewing analyzing and modifying product installation scripts including encoding testing and debugging.
- Experience providing post-implementation support.
- Experience conducting design walkthrough sessions with project teams.
Required Skills:
Required Technical Skills: Esri GIS ArcMap ArcGIS Pro ArcGIS Pro SDK ArcObjects ArcGIS Portal ArcGIS Online File Geodatabases VertiGIS Geocortex GIS Infrastructure Enterprise GIS VBA C# .NET C SDK Development Functional Testing Integration Testing Regression Testing System Testing Performance Testing Load Testing Stress Testing UAT Test Strategy Test Planning Test Automation CASE Tools SDLC AODA Compliance GO-ITS Standards Enterprise Application Modernization
Required Education:
EducationOne of the following is required:Degree or Diploma in:CybersecurityComputer ScienceInformation SystemsNetwork EngineeringInformation TechnologyOREquivalent practical industry experience.