Shared Services Coordinator

Company:

Number of Openings:

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Position Overview:

Job Description:

Duties and Responsibilities:

• Intake & creation of Maintenance Work Order Service Requests. This includes verifying commercial requirements were met and documented (credit check & release customer purchase order that aligns to customer accepted quote) clarity on billing requirements & structure and receives customer sign off on estimate & quote
• Review and document Work Order checklist to verify completeness escalate any invoicing delays immediately
• Provide updates during Service Work in Progress Meetings to achieve real time accuracy
• Consolidate customer information containing all pertinent inspections photos and reports. Submit package for review and presentation to customer for approval
• Complete final invoice
• Review and process service personnel timecards for accuracy document for customer billing

Qualifications:

• Post Secondary education with a focus in Administration Business or Accounting is considered an asset
• Experience with Document Control processes (history and audit trail) would be beneficial
• 2 3 years Administrative experience in a similar environment (Service/Dealership)
• Experience with progress billing; understanding the financial impacts of billing repair and service work processes
• Proficient with a variety of software including MS Office Suite
• Strong communication skills both verbal & written
• Knowledge of Collective Bargaining Agreements as it pertains to time entry/management
• Attention to detail able to juggle multiple competing priorities

At Finning we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer and we actively encourage all individuals to express themselves and achieve their full potential. As a company we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do notdiscriminate against applicants based on gender identity race national and ethnic origin religion age sexual orientation marital and family status and/or mental or physical Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process please inform your recruiter.