Service Manager Village Auto Sales

Service Manager - Village Auto Sales

Permanent - Full Time

At Village Auto Sales our Service Department continues to grow creating an exciting opportunity to add another experienced Service Manager to our leadership team.

Were looking for a hands-on leader who can support our expanding operations build a strong team improve processes and drive operational and financial results. If youre currently a Service Manager Assistant Service Manager Fixed Operations leader or an experienced Service Advisor ready to take the next step Id love to hear from you.

This role is responsible for leading daily service operations developing team members monitoring key performance indicators and maintaining high standards for productivity profitability customer satisfaction and manufacturer compliance.

What youll be doing:

• Lead all aspects of the service department including technicians advisors and workflow
• Streamline the reconditioning centre of the dealership to have fast cost efficient and quality product hitting the lot
• Develop Retail side of the shop and expand to current and future customer base increasing profitability
• Work with sales department to retain and increase both the sales and service customer base

• Drive shop productivity efficiency and profitability

• Build and execute plans to grow service revenue and RO count

• Manage scheduling work distribution and turnaround times

• Ensure a high standard of customer satisfaction and communication

• Monitor and improve key KPIs including labour gross effective labour rate and technician efficiency

• Collaborate with Sales Parts and Leadership to maximize total dealership performance

• Maintain strong organization across work orders warranty and internal processes
• Recruit develop and coach a high-performing team
• Take ownership of vehicle reconditioning including cleanup detailing and final preparation to ensure vehicles are customer-ready and meet dealership standards.
  

What were looking for:

• Proven leadership experience as Service Manager in an automotive/vehicle service industry Assistant Service Manager Fixed Operations leader or an experienced Service Advisor (5 years) and ready to take the next step.

• Strong organizational and operational discipline

• A mindset focused on growth accountability and results

• Ability to manage both people and financial performance

• Experience in powersports automotive or a related industry is preferred

• Comfortable working across multiple product categories and brands

• Strong communication and leadership skills

• Someone who takes ownership and treats the department like their own business
  

What Success Looks Like:

• Increased shop volume and consistent workflow

• Strong technician productivity and efficiency

• Improved profitability across labour and service operations

• High customer satisfaction and repeat business

• A team that is engaged accountable and performing at a high level

Why FFUN:

• Earning potential up to $125000 per year
• Group Retirement Savings Plan -Employer-Employee matched contributions because we care about your future financial security
• Employee Discounts Get excited with exclusive discounts not just on vehicles but also on service repairs and parts.
• Training & DevelopmentBuckle up for an exciting ride! Joining us is like stepping onto a rocket ship of learning opportunities in a turbo-charged industry.
• Corporate Gym Membership Rates -Get your fitness on with corporate gym membership rates that wont break the bank. Flex those muscles both at work and at the gym.
• Health & DentalStay healthy and smile bright with our comprehensive health and dental plans. Weve got you covered inside and out.
• Giving BackFrom Hospital Foundations to local sports teams we want everyone to have a little more FFUN in their lives.

What its really like to work here.

TheFFUN Group is Canadas fastest growing motor and recreational group retailer with nearly 25 locations throughout Saskatchewan Manitoba and Ontario. We bring FFUN to life and are fuelled by amazing people representing all of your favourite brands of automotive and recreational vehicles.

At FFUN we recognize that life is short and that it goes by in the blink of an eye. We can help people make the most of their lives by having fun at any age. We offer great career opportunities excellent pay programs terrific benefits corporate support training and an amazing culture defined by our core values: Driven to Grow Team Player FFUN Attitude and Down to Earth

Ready to Join Us

If this sounds like the opportunity youve been waiting for wed love to meet you! Our application process is quick and easyjust a few clicks!

At FFUN Group were committed to providing a barrier-free unbiased and equitable hiring experience. If you require accommodations please contact our recruitment team at.

#INDH

Required Experience:

Manager