Server

We believe exceptional dining is about more than outstanding cuisine - its about creating memorable moments through genuine hospitality. As a Server you are an ambassador of our luxury dining experience delivering intuitive personalized service that exceeds guest expectations and leaves a lasting impression.

You will combine exceptional product knowledge attention to detail and warm professionalism to guide guests through every stage of their dining experience. Working collaboratively with our Culinary team you will help create an atmosphere that is elegant welcoming and distinctly reflective of Rimrock Banffs commitment to excellence.

Start Date: July 2026
Contract Type: Seasonal and Permanent available
Pay Rate: $16 per hour

What Youll Be Doing

Guest Connection 

• Deliver exceptional personalized service throughout every stage of the guest journey anticipating needs before they arise.
• Welcome guests warmly establish rapport and create an inviting and memorable dining experience.
• Demonstrate expert knowledge of food and beverage offerings confidently making recommendations tailored to guest preferences.
• Monitor guest satisfaction throughout the dining experience responding promptly and professionally to requests or concerns.

Operational Excellence 

• Accurately explain menu items ingredients and accommodate dietary restrictions or allergies.
• Prepare dining areas before service ensuring tables are properly set and presentation standards are maintained.
• Clear clean and reset tables efficiently throughout service.
• Assist with bar service including pouring wine beer and mixing simple cocktails. 
• Polish glassware and keep bar drop zones organized and clear. 
• Perform other duties as assigned to support the Food & Beverage operation.

Team & Culture 

• Contribute to a culture of accountability precision and hospitality within a high-performing service team. 
• Communicate clearly and respectfully with guests colleagues and visitors.
• Embody the values of care excellence and purpose in every guest interaction. 
• Remain composed and efficient during peak volume with a consistent professional demeanor. 

Qualifications :

What You Bring 

• Alberta ProServe Certification required. 
• Experience in a high-volume restaurant bar or lounge. 
• Strong beverage knowledge including cocktails beer and wine. 
• Excellent communication skills and the ability to remain calm and organized in fast-paced environments. 
• Comfort using Micros POS and handling cash/card transactions. 

Bonus If You Bring 

• Previous experience in a fine-dining restaurant
• Experience working in Bow Valley or Banff hospitality
• Genuine interest in developing deeper beverage knowledge 

Who You Are 

You are disciplined diligent and quietly confident. You take pride in your ability to move quickly without compromising quality staying calm and composed even when your section is full and the bar is buzzing. 

You are task-focused and results-driven with a deep respect for structure consistency and process. You thrive when you know your role have clear direction and can deliver high standards with minimal supervision. While social and upbeat in guest interactions you prefer meaningful respectful communication over showmanshipand your professionalism shines through in every detail. 

Attend with precision. Serve with pride. Stay moved. 

Physical Demands 

• Continuous walking and standing throughout long shifts 
• Frequent lifting and carrying up to 11lbs / 5kg; occasional lifting up to 22lbs / 10kg 
• Frequent reaching bending and maneuvering in a crowded dynamic environment 
• Comfort working in a fast-paced high-noise social atmosphere 

Visa Requirements: Must be legally authorized to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization. 

Additional Information :

Job Perks & Benefits: 

• Comprehensive benefits package (Medical Vision & Dental) including extended benefits like; Mental Health Orthodontics Fertility Drugs and Gender Affirmation for full time permanent status employees after 3 months.  
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees. 
• Employee travel program with discounts on room rates as well as on food & beverage at Accor properties world-wide. 
• Access to the Mountain Explorer Travel Program exclusive room rates for colleagues which includes 50% off all food & beverage when staying at Accor Hotels in Banff Lake Louise Jasper & Whistler. 
• One complimentary buffet meal per shift in our staff cafeteria. 
• Subsidized shared Staff Accommodation for full-time status

Apply Today: Whether youre just starting your journey or seeking your next adventure wed love to hear from you. Explore current opportunities and discover what it means to be a team member at . 

Were committed to providing an inclusive and accessible recruitment experience. If you require any accommodations during the application or interview process please reach out confidentially at  and well work with you to ensure your needs are met. 

At Rimrock Banff we believe that diversity makes us stronger and inclusion moves us forward. 

Our team is made up of individuals from across the globe each bringing their own culture perspective and a place as naturally diverse as Banff National Park its only fitting that our workplace reflects the same richness. 

Whether youre on shift or in staff housing we want every person to feel seen valued and free to be fully themselves regardless of race culture gender identity religion abilities sexual orientation or age. 

Inclusion isnt a box we check its a value we live. And while were proud of our progress we know theres always more to learn more ways to grow and more voices to elevate. 

Together we build a workplace where belonging isnt just possible its expected. 

Be you. Be bold. Stay moved. 

#CWMRSummer26

Remote Work :

No

Employment Type :

Full-time