Senior Solution Analyst

About Upstream IT Engineering

Upstream IT Engineering partners with Engineering and Operations teams across Nutriens Nitrogen Phosphate and Potash business units to deliver technology solutions that support safe efficient and effective operations.

The team supports a portfolio of custom-developed applications commercial off-the-shelf (COTS) software reporting solutions and digital technologies used across Nutriens operating sites. We work closely with business stakeholders to deliver support and continuously improve solutions that create operational value.

About the Role

As a Senior Solution Analyst you will work with business stakeholders vendors and technical teams to identify opportunities define requirements and support the delivery and sustainment of technology solutions that support Nutriens Upstream operations.

You will contribute across the solution lifecycle from discovery and planning through implementation enhancement and sustainment. Success in this role requires strong analytical skills stakeholder engagement capabilities and the ability to understand complex business processes and operational environments.

Business Analysis & Solution Discovery

• Facilitate discovery workshops to understand business needs processes and improvement opportunities
• Elicit analyze document and validate business functional and non-functional requirements
• Translate business objectives into actionable requirements for delivery teams
• Create process maps user stories use cases business cases and related documentation
• Identify opportunities to improve processes efficiency and user experience through technology
• Align business stakeholders and technical teams to support successful solution deliver

Solution Delivery & Sustainment

• Support implementation of new technology initiatives and enhancements to existing solutions
• Manage application portfolios balancing project delivery enhancements sustainment and business priorities
• Collaborate with project managers product owners developers architects vendors and stakeholders throughout the solution lifecycle
• Participate in solution design testing deployment and transition-to-support activities
• Support application sustainment through issue resolution enhancement prioritization and continuous improvement
• Ensure solutions remain aligned with evolving business requirements and operational needs

Stakeholder Engagement

• Build strong relationships across Engineering Operations Maintenance and Corporate functions
• Facilitate collaboration among stakeholders with varying priorities and technical expertise
• Communicate complex concepts clearly and effectively to business audiences

Required Qualifications

• Diploma or Bachelors degree in Business Information Technology Computer Science Information Systems or related field; equivalent education and experience considered
• 5 years experience in business analysis solution analysis product support application sustainment technology delivery process improvement or related roles
• Experience gathering documenting and managing business requirements for technology solutions
• Strong facilitation stakeholder engagement communication and relationship-building skills
• Experience supporting enterprise software business applications or digital transformation initiatives
• Ability to manage multiple initiatives and competing priorities; strong analytical problem-solving and critical-thinking skills
• Valid drivers license and ability to travel

Preferred Qualifications

• Experience in mining manufacturing chemicals agriculture energy healthcare utilities transportation logistics or other multi-site operational environments
• Familiarity with engineering maintenance asset management production operations operational planning or field-based functions
• Experience with COTS software and custom-developed applications; knowledge of industrial software engineering applications planning systems asset management platforms operational technology and production systems
• Experience across the software lifecycle including implementation sustainment enhancement and modernization
• Experience with enterprise applications integrations reporting analytics and technology solutions supporting business operations
• Experience working in Agile Scrum Waterfall or hybrid delivery environments; business analysis project management product management or related certifications considered an asset

• Purpose-Driven WorkMake an impact as part of a global team feedingthe future and support farmerslocally and around the world
• Excellent Benefits Comprehensive medical dental and vision coverage plus a retirement program with generous employer matching foryour future
• Grow Your Career Tuitionassistancefor future education and ongoing learning and training opportunities for career advancement pathwaysacross the organization
• Support When it Matters Employee Assistance Programs inclusive leaves and paid time for holidays volunteering vacation and wellness
• Thrive in a Strong Culture Guided by our core valueswe put safety first act with integrity are stronger together and deliver with excellence in a collaborative high-performing environment