Senior Software Engineer Site Reliability

Windscribe is a leading cyber security and privacy company launched in April 2016 and now with more than 100 million users. We believe that the internet was created so that people across the globe could have access to any type of information no matter where they are. Our mission is to transform the internet with easy-to-use yet powerful privacy and security tools that allow anyone to circumvent censorship access geographically restricted content and minimize their exposure to marketers criminals and surveillance dragnets.

Our well-received applications have appeared on Lifehacker Techradar and CNET. Headquartered in Toronto Canada Windscribe operates two products:

• Windscribe is a suite of privacy anonymity and anti-censorship tools for the masses.
• Control D is a modern and customizable DNS service that blocks threats unwanted content and ads on all devices.

Onboard in minutes and forget about it. We have infrastructure all over the world and right now we are looking for a Senior Software Engineer to join our Engineering team. This is a software engineering role first: you will spend most of your time writing software that eliminates operational work not doing operational work by hand. You do not need to arrive knowing our stack in depth. You will learn it here.

About the Position

• Design write review test and ship software that improves the availability scalability latency and efficiency of our services. This is the majority of the job.
• Turn operational work into engineering work: every repeated task checklist or validation becomes automation. A runbook is a stopgap not a deliverable.
• Define SLOs with stakeholders and build the monitoring and alerting that enforces them and fix or delete every alert that doesnt map to a real expectation.
• Debug production issues across the whole stack from application code down through Linux and the network.
• Lead blameless postmortems and root cause analyses then land the fix that eliminates the entire class of problem not just the writeup.
• Plan capacity and cost with data; document what you build so others can operate it.
• Join our critical incident response team in an established on-call rotation. To be clear about what that means here: the rotation covers our shared infrastructure not only the code you wrote. Learn our stack in depth DNS at global scale anycast networks VPN protocols with the team that runs it.

Qualifications & Experience

We hire for the software engineer first. Most of our stack can be learned on the job; the following cannot:

• Bachelors degree in Software Engineering or Computer Science or similar.
• 5 years of professional software development in one or more general-purpose languages. Go preferred; Python Rust and C/C are also great. Shell and YAML alone do not qualify.
• Automation you personally built a tool service operator distributed system or auto-remediation system that eliminated real operational work. Expect us to ask you to walk through its design and trade-offs.
• Experience designing analyzing and troubleshooting distributed systems in production. Git testing code review and CI as your normal workflow; comfortable in a large codebase you didnt write.
• Solid Linux fundamentals containers and infrastructure as code (Terraform Ansible or equivalents).
• Observability as a builder: you instrument your own code (Prometheus Grafana or equivalents) not just read dashboards.

Who This Role Is Not For

We want to respect your time so we will be upfront:

• If your experience is primarily operating configuring and troubleshooting software that other people built systems administration NOC or infrastructure operations under an SRE title this role will not be a fit.
• If your observability and reliability experience is primarily advisory SLO frameworks dashboards and monitoring strategy without software you built to act on those signals this role will not be a fit either.

Bonus If You Have

None of these are required. You will learn them here:

• Deep DNS knowledge (BIND / PowerDNS / Unbound record types resolution paths DNSSEC)
• Routing experience: unicast anycast BGP Linux networking depth: iptables / nftables eBPF performance tuning VPN protocols (OpenVPN / WireGuard / IKEv2)
• Experience with bare metal fleets hypervisors or networking hardware (JunOS / VyOS)
• High-availability databases (MySQL Postgres Redis) and load balancers (HAProxy nginx)

Compensation:

140K - 180K CAD

Stock options

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#LI-Remote

Thank you for considering this opportunity. Senior Recruiters partner exclusively with Startups and are in direct communication with hiring managers and founding team members.

uses AI-assisted tools as part of our candidate sourcing and screening process. All applications are reviewed by a human recruiter who makes all decisions about which candidates to your application seems like a good fit for the position a real member of our team will contact you soon!