Senior Software Developer, Product-Led Growth

Clio is the global leader in legal AI technology empowering legal professionals and law firms of every size to work smarter faster and more securely.

We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

We are currently seeking a Senior Software Developer to join our rapidly growing Engineering team. This role is for someone who is passionate about building innovative solutions and being exposed to new challenges and technologies while making an impact. This role is only open to candidates based in Calgary and will require a presence in the Calgary hub office twice a week.

The Product-Led Growth (PLG) team owns how legal professionals discover try and buy Clio products from inside the product itself. That means self-serve trials first-run onboarding the in-app storefront where customers find other Clio products and the upgrade and expansion experiences that connect them to the right plan at the right moment across Clio Manage Clio Grow and Clio Work our leading legal AI software built for research drafting and case strategy. Its a small cross-functional team of engineers working directly alongside a PM and a designer with an unusual amount of autonomy over what gets built and how its measured. Work ships behind feature flags in small increments and most of it is A/B tested. Youll own the instrumentation and the readout not just the code and youll see the impact on activation and conversion metrics within weeks rather than quarters. The team also works hands-on with AI coding tools as part of its day-to-day development workflow.

• Building and iterating on trial onboarding and upgrade experiences used by legal professionals worldwide

• Designing and running experiments end to end: hypothesis instrumentation readout decision. That includes being comfortable killing your own feature when the data says so

• Building the systems that determine which offer or prompt a customer sees and when including entitlement and access logic

• Working across the full stack from backend services to customer-facing UI

• Partnering directly with product design growth marketing and data. Youll often be the person closest to the number the team is trying to move

• Review and provide feedback on code both from within your own team or across all of Clio

• Collaborate with teams across Clio to diagnose understand and solve problems and to build solutions that may span many areas

• Teach and learn from those around you - providing constructive feedback to those around you and taking on feedback to help grow

• Experience in software development specifically with building web applications at scale using Ruby on Rails

• The ability to gain fluency in new technologies quickly and work effectively in an ever-evolving environment that includes distributed teams and customers

• Demonstrated success in mentorship in software development particularly using an Agile process and with large scale SaaS products

• A diverse base of knowledge that allows you to help your team solve complex technical problems

• A history of past projects (including notable successes and lessons learned) and

• Clear communication skills and the ability to build high-trust relationships with fellow Clions and customers

• Demonstrate a keen interest in improving your craft by using AI

• Previous experience on a Growth engineering team or working in a startup environment especially at an early stage

• Hands-on experience with A/B testing and experimentation

• An entrepreneurial streak whether thats a side business a shipped side project or something similar (success not required)

Dont have all of those

The most important part of this job is that you approach new challenges with curiosity and a drive to apply what you learn to fixing root causes not just symptoms. Deep curiosity and a desire to learn will help you succeed in this job combined with a drive to help others by shipping code. We have cross-trained developers coming from Java Python C# and JavaScript backgrounds and are happy to help you learn Ruby when you get here.

This posting is for an existing vacancy.

What you will find here:

Compensation is one of the main components of Clios Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include:

• Competitive equitable salary with top-tier health benefits dental and vision insurance

• Hybrid work environment with expectation for local Clions (Vancouver Calgary Toronto Dublin London New York City and Sydney) to be in office min. twice per week.

• Flexible time off policy with an encouraged 20 days off per year.

• $2000 annual counseling benefit

• RRSP matching and RESP contribution

• Clioversary recognition program with special acknowledgement at 3 5 7 and 10 years

Diversity Inclusion Belonging and Equity (DIBE) & Accessibility

Our team shows up as their authentic selves and are united by our mission. We are dedicated todiversity equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included valued and enabled to do the best work of their careers wherever they choose to log in from. We believe that different perspectives skills backgrounds and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation please let us know and we will work with you to meet your needs.

Learn more about our culture at a Human and High Performing AI company meaning we use artificial intelligence to improve all of our recruitment AI helps us streamline the process for greater efficiency. However weve built our systems to ensure that a human always reviews AI-generated output and we never make automated hiring decisions.

Disclaimer: We only communicate with candidates through official @ email addresses.