Senior ServiceNow Developer & Platform Architect
Job Location:
Monthly Salary:
Experience Required:
Posted:
Application Deadline:
Vacancies:
Job Summary
- Design develop test deploy and maintain ServiceNow applications workflows integrations automation solutions and platform enhancements.
- Develop and continuously expand data pipelines through extraction transformation and loading (ETL) activities.
- Translate technical and business requirements into detailed programming specifications and working tested applications.
- Develop compile maintain and conduct unit testing of data-driven programs.
- Develop and support ServiceNow portals and Customer Service Management (CSM) solutions.
- Troubleshoot and resolve technical issues arising during software implementation operation conversion and migration activities.
- Provide ServiceNow solution architecture technical leadership and platform governance.
- Develop and maintain ServiceNow architecture standards roadmaps and platform modernization strategies aligned with business objectives.
- Participate in solution design architecture reviews technical governance and platform transformation initiatives.
- Support ServiceNow platform administration within complex enterprise environments.
- Manage platform upgrades patching releases cloning security configuration and instance health.
- Manage users roles groups access controls system configuration and platform governance.
- Support platform availability performance reliability and operational excellence.
- Provide operational support deployment coordination change management and technical documentation.
- Follow SDLC Agile/DevOps testing deployment and code-management practices.
- Evaluate and leverage emerging ServiceNow capabilities including AI Automation Engine Predictive Intelligence and Virtual Agent.
- JavaScript
- HTML
- CSS
- AngularJS
- REST/SOAP APIs
- Integration Hub
- Flow Designer
- ServiceNow custom application development
- ServiceNow workflows
- Integrations and automation
- Platform enhancements
- SDLC and Agile/DevOps methodologies
- Testing deployment and code management
- ServiceNow Portals
- Customer Service Management (CSM)
- 5 years of ServiceNow platform experience.
- 35 years of experience in ServiceNow solution architecture and/or platform governance roles.
- Experience developing ServiceNow roadmaps architecture standards and platform modernization strategies.
- Strong knowledge of:
- ServiceNow platform architecture
- CSDM
- CMDB
- Integrations
- Data models
- Security
- Governance
- Experience leading solution design and architecture reviews.
- Experience with technical governance and platform transformation initiatives.
- Ability to translate business requirements into scalable sustainable future-state ServiceNow solutions.
- Knowledge of ServiceNow AI Automation Engine Predictive Intelligence Virtual Agent and emerging ServiceNow capabilities.
- 5 years of ServiceNow administration experience in complex enterprise environments.
- Experience with:
- Platform upgrades
- Patching
- Release management
- Instance cloning
- Security
- Instance health
- Strong knowledge of:
- User administration
- Roles and groups
- Access controls
- System configuration
- Platform governance
- Experience maintaining ServiceNow platform availability performance reliability and operational excellence.
- 5 years hands-on ServiceNow development
- ServiceNow Portal development experience
- Customer Service Management (CSM) experience
- ServiceNow Certified Implementation Specialist Vulnerability Response (CIS-VR)
- 5 years ServiceNow platform experience
- 35 years solution architecture/platform governance experience
- 5 years ServiceNow system administration experience
- Experience with JavaScript HTML CSS AngularJS REST/SOAP Integration Hub and Flow Designer
- Experience with CSDM CMDB integrations data models security and governance
- Ability to work onsite 5 days per week at 222 Jarvis Street Toronto
- Ability to obtain/hold the required CRJMC security clearance
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Application Developer (CAD)
- ServiceNow Certified Implementation Specialist (CIS) ITSM ITOM Security Operations IRM or equivalent
- ServiceNow Certified Technical Architect (CTA) strong asset
- ITIL v4 Foundation or higher
- Experience providing operational support for ServiceNow development and administration.
- Deployment coordination and release support.
- Change management.
- Technical and operational documentation.
- ServiceNow platform modernization and transformation.
- Experience working in large complex enterprise environments.
Required Skills:
Mandatory Technical Requirements 1. ServiceNow Development 40% Candidates must have 5 years of hands-on ServiceNow development experience including: JavaScript HTML CSS AngularJS REST/SOAP APIs Integration Hub Flow Designer ServiceNow custom application development ServiceNow workflows Integrations and automation Platform enhancements SDLC and Agile/DevOps methodologies Testing deployment and code management ServiceNow Portals Customer Service Management (CSM) 2. ServiceNow Architecture Strategy & Roadmap 30% Candidates must have: 5 years of ServiceNow platform experience. 35 years of experience in ServiceNow solution architecture and/or platform governance roles. Experience developing ServiceNow roadmaps architecture standards and platform modernization strategies. Strong knowledge of: ServiceNow platform architecture CSDM CMDB Integrations Data models Security Governance Experience leading solution design and architecture reviews. Experience with technical governance and platform transformation initiatives. Ability to translate business requirements into scalable sustainable future-state ServiceNow solutions. Knowledge of ServiceNow AI Automation Engine Predictive Intelligence Virtual Agent and emerging ServiceNow capabilities. 3. ServiceNow System Administration 30% Candidates must have: 5 years of ServiceNow administration experience in complex enterprise environments. Experience with: Platform upgrades Patching Release management Instance cloning Security Instance health Strong knowledge of: User administration Roles and groups Access controls System configuration Platform governance Experience maintaining ServiceNow platform availability performance reliability and operational excellence.
Required Education:
Bachelors degree or equivalent in Computer Science Information Technology Software Engineering Computer Engineering or a related technical field.
